Reviews for Arby's in Marshalltown, IA
I've had some bad experiences here, but *usually* they're fine. The food is usually pretty fresh, and I don't recall the staff... ever being anything but friendly. Read more
Driving by I noticed on the marquee a 2 for 7 special and was interested in the roast beef and cheese sandwich as part of the... special. I drove over to the restaurant and started to place my order. The guy at the drive up stated that special was no longeron and I had to make other choices. I told him that is on the marquee and that is why I stopped. He said he still could nothonor what was being advertised. But I could have the new choices. Later he said he could not make my request because it wouldnot ring up correctly. But he make me roast beef with no cheese. Made absolutely no sense. This place does not have a ThinkCustomer mindset so I'm done with them. Read more
Foods good considering its drive thru. However, the manager was working the window and she was acting totally inappropriate. Not... only the way she was acting was totally unprofessional or was even worse that she was in charge!!! She had long blonde hair andwas so rude and sounded like she had a mouth full of gum when she spoke. Read more
VERY disappointed! There were no clean tables or booths! Food strewn all over the floor in the cooking area! They weren?t busy... and took a VERY long time for our order, with employees just standing around. WASTE of money!! Read more
Something has changed at this Arby's, or maybe you have to order inside instead of drive thru. It had been awhile, but Arby's... was promoting burgers, and I wanted to treat my ???? to a new burger. Well she got the French dip, I got the new bacon ranchburger. How can a place known for its roast beef, sandwiches, and curly fries et al, get this wrong? First it's smaller thanburger from Hardee's, Burger King etc, and it was luke warm. The fries were cold, and all in all very disappointing. It's toobad, as done right, burgers can add a profitable menu item. There is no excuse for cold food, meant to be hot. It was busy, andI imagine burgers and fries were sitting out to long. If I wanted a cold sandwich, I would've ordered one of the clubs. Will Ieat here again? Not for a period of time. I'll go to Hardee's or Culver's, for the same money or so, I get a better burger. Read more
I take my Dad to Arbys he really likes their food and eats diff.each time and food was fresh and hot and staff very... courteous..And he loves there sand.deals 2 for $6.00!!!! Read more
SECOND TIME WAS BETTER. First time I went to this arby's they clearly didn't like that I came late right before closing. (I... didn't know at the time they were closing) got home and it was evident by how our sandwiches were. I called the next day andmanager made it right. Our food was hot and delicious! Thank you for making it right! Read more
11/26/2022. GOT A double Roast beef called to manager to complain it was ice cold. She argued with me that everything was temp... right and made no offer to replace product. Read more