Reviews for McDonald's in Martinez, GA
After watching a tv commercial that said buy 1 get 1 big mack I went to this location and they said the offer had ended . Just... saw the commercial 20 minutes earlier. Inside the store is total chaos! Cant tell what's going on, who's servers who's waitingto be served etc . Was there 10 mins once before at counter before anyone ask if I needed assistance. Read more
Awful. Don?t do it to yourself. Asked for cups, nasty attitude. No ice, asked for ice, nasty attitude. No napkins, attitude. Got... my ?food?, it was burnt and gross. Asked for a refund and guess what, nasty attitude. Never left a review before, and I?m reallynot ?that guy?. But, don?t go here. Manager doesn?t care, staff doesn?t care, so I?m sure they don?t care about your food. Thisis from an unproblematic person btw. Read more
Terrible customer service and food. My fish sandwich was so old. I and dried out, there was so much tarter sauce on the sandwich... my fries were cold as hell, the double quarter meal was cold as well. I ordered HI-C orange drinks instead I received coke cola.I called the store today to speak to a manager she answer the phone and asked me to hold, the manager put the phone down andleft me hold while they work. I now have been on hold for 29mins. My order was placed thru door dash and was delivered on timeso there was no excuse for my food to be cold and old. Read more
Dining experience sucks. Was yelled at to use the kiosk and it?s fine. Whatever. Waited a good 6-7 minutes for a drink that only... takes 50 seconds for the espresso maker to make. Never used a kiosk before, it told me to grab a table tent because I wanted toeat in, and instead of bringing the food like McDonald?s said would happen, I heard the manager say ?where that boy at? with thepoorest attitude, and she proceeded to yell ?latte?. I understand you?re short staffed, we are too. However that?s why I triedordering at the counter because I wanted to dine in. Upon getting the latte, it was plain. There?s supposed to be six pumps ofvanilla syrup and I can?t taste a lick of vanilla. I see this franchise is crashing and burning and there?s a reason theturnover rate is so high. I hate to be that customer but it takes a lot for me to leave a negative review, or even write areview period. Hope the problem is fixed though. Don?t tell customers to use the kiosk if you are not prepared to serve offorders the way McDonald?s intended. I?ll use the drive thru from now on. Might as well because half the time lobby is lockedanyways. Read more
Just left the drive thru! Spent almost 40 dollars in food. Asked the girl at the window for ketchup for our fries and she... informed me that they no longer give ketchup that it?s 50 cents per pack!! Sounds silly to mad but I am really mad. When didthis start?? She said it was a new sauce rule!!!! Ridiculous Read more
This is one of the worst McDonald's I have been to on terms of service. We ordered from the kiosk and waited forever to get out... food. We pulled a number like the kiosk said and we're waiting for them to bring our food. I heard them yelling what seemed likeour order and why to see it was sitting on the counter. I had to wait for someone to reappear to ask for our drinks. Thengetting ketchup was a huge bother to one of the cashier's. No tops for the drinks and the Coke and diet Dr pepper were flat.Flies were everywhere. Terrible dining experience even if it is just McDonald's. Read more
The idea to order through the app is to expedite your order. At the time of posting almost 45 min since order has been paid for,... tried calling the store, tried knocking on the door? went through the drive through and they questioned my order, but had mepull to the first parking spot after drive through?. I don?t mean to come across as a nit-picky individual, but completelyunacceptable. Just finished grocery shopping, and figured I would swing in and grab dinner for the kids? guess not? came outfrom inside 20 min later and brought out 3 Big Macs and a chicken sandwich. Beyond upset?. Read more
I've been here probably 10 times in the last year. Breakfast is always 5/5 for a fast food joint. Quick, accurate, tasty. But... anything after 6pm? You're gonna wait. Even for a Big Mac: the staff is gonna ask you to pull into waiting spot. Tonight, Iordered a quarter pounder and nothing else. As expected, I had to pull ahead and wait (even though there were 3 people in line).Got my sandwich after waiting about 2 mins, no big deal. Got home, chomped the burger. One side was burnt. Like beyondblackened. Edible? Yes. Good? No, especially not for $5. Read more