Reviews for Chick-fil-A in Martinsville, VA
Fast friendly and always delicious. Open for indoor seating, but kids play area still closed due to COVID protocols.
Food is always good! Have awesome chicken noodle soup too. Frosted lemonade is so yummy!
Sure hope the food is hot. The double drive thru is double slow! Been in line for over 30 minutes. Lots of employees inside!... They need to go to the one in Morehead City, NC and let them show them how this is supposed to work! Read more
The drive through is way to slow. Like that every time I go to Martinsville store. No others are like that, I love their food.... One girl was worried about a guy more than her customers sorry!!! But that's nonsense!! Read more
Drive thru experience Saturday about noon was the most efficient ever. Love having the double lanes and crew coming to our car.... But, there was no visible menu and while I told the ordertaker it was my first time ordering here (visiting from Europe), sheoffered no guidance as to what was on the sandwiches...only asked if we wanted some condiment packets? Disappointed to findlettuce and tomato and mayo were not included...nothing but chicken and 2 pickles on a bun in my bag. Read more
Best fast food! Great service! I always mobile order & it?s super easy & I?m completely confident that there working on my order... & I?ve never had to wait long, as long as I go in & pick it up then when the drive thru is super long. I also love the frostedlemonade Read more
Update: (See Pictures) Very disgusted at the condition during our visit today. Trash literally everywhere...water leaking from... the trash container, food on tables, under tables. We cleaned our own table just to have a place to sit...the table was stillsticky and got on my phone. Several employees were having a "meeting" in the dining area while we were there for over anhour...kids play area was just as dirty. WE WILL rethink our future visits here. Why pay a PREMIUM price for fast food andservice when you have to eat in a disgusting environment?? I must state this is the first time I've seen it like this... butliterally no excuse for the hour we were there and nothing was ever done about the surrounding seats, overflowing trash, floor,and "water" leaking. And to note, they weren't as busy as they typically are. (See Pictures) ------- Nice Chick-fil-A. Typicalplace, very clean and extremely friendly staff. Great food though alittle pricey for families. We like their occasional specialevents. Easily accessible near the Liberty Fair strip mall. Parking is alittle difficult were they stay so busy and the lot andspaces seem small. Read more
Customer service is always awesome. Food is consistently OK there. Would love to see french fries every time I come through.