Reviews for Huddle House in Mascoutah, IL
Food was very good. Cooked perfectly. Tables clean and waitress was very friendly. Took one star off because coffee wasn?t very... hot and she only came by 1 time for refill. I would recommend this place. Read more
Kayla was absolutely phenomenal. Super friendly, and was able to match energy and drop the generic customer service and just go... with the flow. The food was great. Had a chop steak with mashed potatoes and gravy and green beans. Would always recommend ahuddle house, and if you're here, make sure to get Kayla. She'll take care of you! Read more
Celia Hispanic waitress, very courteous and attentive. Food was fantastic, ordered Rib Eye and was very satisfied. Wasn?t... expecting this good. Recommend this pilot truck stop because of Huddle In Huddle Up and Huddle Happy Read more
The restaurant is connected to a Pilot truck stop. We went for breakfast on a Sunday morning. Service was good and there seemed... to be adequate wait staff; we both got the two egg and meat platters. The food took about 25 minutes to arrive and was a littlecold. It would be good if the place had a warming light to keep the food warm. All in all I would rank it a step below theirmain fry cook competitor Waffle House. Read more
After reading all the reviews, we did not expect much at all...first time we stopped by, it was 8:05pm on a weekend, and they... were closed, so we didn't go in with the highest standards... Not bad. We were pleasantly surprised. Typical diner/truck stopfood. I had the chopped steak with gravy, mashed potatoes, and Mac & cheese...it wasn't bad. I would get it again. My fiancéehad the adult grilled cheese and French fries. He said his was good as well. I had quite a few of his fries, and they weregood. Service was good. Our waitress made sure our drinks were constantly filled, and she regularly checked on us. Overall, itwas a decent experience, and we will definitely be going back again and giving it another try. The food was good, service wasgood, and the prices were cheap. We both ate for under $20. Also, we found that if you haven't been there before and downloadthe app on your phone, we saved $5. I think your bill had to be a certain amount, but our bill was under $20 and we saved the$5...making ours only around $13 total at the end, plus tip. ? Handicap accessable Read more
Savannah was doing great! All the tables were full and she was rushing around to help everyone. We did order the new blueberry... muffin bites which were raw. And our biscuits and gravy were cold. I've been to the huddle house prior & during the pandemic. I've always only seen two cooks. So I'm not quite sure why the quality of food wasn't so great today. Read more
Horrible! Visiting my grandparents, while driving they stopped for us all to have breakfast treat. First expirience at a Huddle... House but they are loyal customers to the brand. Wait for food was Over and Hour! The food was in puddles of oil and we did notget the crispy bacon we ordered on the side. We had to go up and ask Ourselves for silvand then coffee refills and menus. As theserver never returned. No one was cleaning, many tables with old messes and 5 ppl in the cook space shoving food in theirmouths. We saw 2 tables fed-up and Walk Out and only stayed because we had someone who needed food for his medicine. They didn'tapologize or compensate and yet they were still left a tip. We will never return that location and the reviews we see seem tomath our bad experience. Read more
This used to be an amazing place with amazing staff, but then something happened. Staff were let go or fired, and it went to... pot. The food is always delicious, breakfast 28 hours per day, 9 days per week. But the staff, it can be hit or miss. Beprepared to wait awhile for service, even if not busy, but be pleasantly surprised when you get prompt service. Again, the foodis the draw, if you can order it... Read more