Reviews for McDonald's in Mascoutah, IL
McDonald's has really gone down hill not just in this town, but all over the state. The food, if that's what it can be called... now was cold. FF cold. Big Mac cold. Cheeseburgers with unmelted cheese. Very disappointed. The food sucked. Read more
Stopped eating here after I bit into a McChicken and there was a hard piece of bone/plastic/something in it. Family still goes... because it?s the only fast food place in town sadly. 4/5 times the order is wrong. Family member went tonight, and was told topull forward, and waited for 10 minutes. Was hoping it was because they were making hot food. Got home 2 minutes later, and thefood was cold. Unfortunate that staff couldn?t just do what they?re paid for and instead got the car out of the way so theirtimer wouldn?t be bad. Like what were they even doing? The overall quality of this store is bad. Read more
About half the time my orders actually correct. It still drives me crazy that when I get a sundae, the syrup is only on the top.... Like I only get a mouthful of caramel for the 1st 5 bites then it's plain ice cream after that. There's just no pride taken inthe job, at all. Read more
Ordered on June 1st 2022. Burger was completely raw, and unedible. Didn't notice until I got home so I wasn't refunded.. Oh... well I guess. Read more
This is one of my favorite McDonald?s locations in the metro east area. The employees are super hard-working and are nice for... the most part. Every time I have been, the inside has been well cleaned and well cared for. The location is convenient to getinto and around, and the food is always very good. Most importantly, every time I?ve been the ice cream machine works! Read more
I went there in the evening and I am posting the pictures. But I am taking my food back to them. I had ordered a big Mac no... lettuce extra sauce. I get home get ready to eat my sandwich I had noticed that the box was super heavy. I open it up there hadto of been at least a cup and I am not exaggerating extra sauce. It was in between the buns and all over the box caked in it?slike they meant to bury the burger in the sauce. And yes this is a evening shift with kids. This is not the first time I?ve hadan issue with them. This is not a way toPrepare food when people are coming through to order something to eat and get home andcannot even eat it because there?s no way of eating it. There is a big difference in coming through during the daytime versusthe evening time. I am also putting the pictures as well on Yelp. Such disappointment with a businesses such as McDonald?s tohave to deal with such childish behaviors. Read more
I think you might want to consider re-evaluating your night time employees. My daughter just made a big mac meal order no... pickles, large fry. She noticed as she drove away from the screen, they were charging her for each individual item instead of ameal; so when she got to the window she asked if they could make it a meal. The employee seemed upset she even asked. When shegot home & went to eat the the big mac, it had NO MEAT at all and a bunch of pickles hidden under the cheese. This is verychildish behavior because of a mistake made by the employee! Read more
Nice interior, helpful friendly service. Apple fritter is awesome. Just the right amount for a morning snack.