Menu for Red Robin Gourmet Burgers and Brews in Mason, OH
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Open:11:00 AM - 10:00 PM
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Cuisines:
American North American
American North American
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Features:
Takeout , Delivery , Non-Contact Delivery
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Known for:
Quick bite, Beer, Great beer selection, Cocktails, Great cocktails, Coffee, Comfort food, Great dessert, Happy hour drinks, Happy hour food, Late-night food, Casual, Kids menu, Wine, Good for watching sport, Good for kids, Wheelchair accessible parking lot, Wheelchair accessible restroom, Wheelchair accessible seating, Credit Card Payments, College students, Popular with Tourists, Alcohol, Dessert, Dine-in, Dinner, Popular Dinner, Staff required to disinfect surfaces between visits, Mask required, Hard liquor, Bar onsite, Lunch, Popular Lunch, Curbside pickup, Fast service, Good for groups, High chairs, Solo dining, Restroom, Seating, Outdoor seating, Wheelchair accessible entrance,Read more
Red Robin Gourmet Burgers and Brews in Mason, OH, is a American restaurant with average rating of 3.8 stars. Curious? Here’s what other visitors have to say about Red Robin Gourmet Burgers and Brews. Today, Red Robin Gourmet Burgers and Brews is open from 11:00 AM to 10:00 PM. Whether you’re a small party of two or celebrating with a group, call ahead and reserve your table at (513) 229-8660.
Like the look of the menu, but want to see more options from similar menus? Check out Condado Tacos and IHOP.
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Additional Information
Food was good but very poor service. We came in on Sunday evening 2 hours before closing. There weren?t many tables that were... already seated so we thought service would be quick. But we were wrong. After getting seated, I had to ask twice for a server,so that someone would come to provide us a menu and water. The dessert menu on the table and the digital system were sticky.Probably not cleaned since the last guests that were seated on that table. The service was extremely slow since the serverswere busy chatting with each other. Each time I needed something, I had to wait for up-to 10 mins until our server walked by oursection or we managed to get their attention. The long wait for service even in smaller things like getting a refill on thesides or the drinks was very off putting and made us want to pack up and leave. Side note - The $10 gourmet meal seemed like agreat deal. But you cannot swap out the protein. So if you don?t eat red meat you are out of luck and cannot get thedeal. We?ve always loved the food and Red Robin?s. But, I don?t see us coming back until the service improves. Read more
We've had a couple of less than favorable experiences here in the last couple years, but have stayed with them. Tonight they... seemed to have ample staff, the food came out promptly, and was good. The onion ring appetizer was small, but hot and fresh. Wesat at the bar to watch football and our cheeseburgers were very good. Read more
Called for curb side pick up. Got hung up on twice. Phone was clearly answered both times. 3rd call someone answered and... brought the food out. Order was incorrect. Container count was correct however unbeknownst to me one container was just a fryrefill and not a meal. We called to report after we got home. Got put on hold mid sentence and continued to hold for over 15minutes. Staffing levels should be addressed if you have to sacrifice customer service to keep up with the business demand 1/5because the onus to validate the quality and accuracy of the order shouldn't fall on the customer. No customer should have tocall multiple times to get a response. No customer should ever be put on hold for such a length of time that their patronagefeels unwelcome. Read more
First, my wife and I were told that we had to wait for about 50 minutes until a table would be available. Normally I wouldn't... have waited but we were in no hurry. Second, about an hour had passed and we still hadn't been seated. There were other peoplewho had been seated before us and had arrived after we did. After giving a very stern look the host finally seated us. Third,we're looking over the menu and I noticed that several other people were complaining about the service and the food theyreceived or didn't receive. When we were ready to place our order, our server informed us that they ran out of salad and theselection of other vegetables were very limited. Upon hearing this we decided to leave; we paid for our drinks and the desert weordered to go. I felt bad for our server and my wife and I made sure to give her a good tip for everything she had to deal within that restaurant. I don't know about the other red robin locations but I do know that the mason location needs to be revampedor completely shut down. Read more
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FAQs
When is Red Robin Gourmet Burgers and Brews open?
Red Robin Gourmet Burgers and Brews is open on the following days:
Monday: 11:00 AM - 10:00 PM
Tuesday: 11:00 AM - 10:00 PM
Wednesday: 11:00 AM - 10:00 PM
Thursday: 11:00 AM - 10:00 PM
Friday: 11:00 AM - 11:00 PM
Saturday: 11:00 AM - 11:00 PM
Sunday: 11:00 AM - 10:00 PM
What forms of payment are accepted at Red Robin Gourmet Burgers and Brews?
They accept Credit at Red Robin Gourmet Burgers and Brews.
Does Red Robin Gourmet Burgers and Brews offer delivery?
Yes, Red Robin Gourmet Burgers and Brews offers delivery.
This place seems to have fallen on hard times. The light over our table was out, we brought it up as an issue (we had to use our... phone lights to even read our menus) and even though we could see other open tables that would fit our party they did not moveus. We got the wrong burger for my 7 year olds meal. They brought a veggie burger rather than a normal cheeseburger. If we hadlight we might have caught it. Instead, in the dark we were pressuring out daughter to finish her food until she begged us notto make her because it didn't taste right. Overall our server was a trooper. Very nice the whole time and that was the onlybright spot honestly. Read more