Reviews for Starbucks in Mason, OH
End of the night, I get it, your employees are moody and want to go home. But come on.. I bought 3 drinks and asked for a large... ice water because we all know Starbucks triple filtered ice water is the best. The kid said "we can't give out water in thesecups, we have bottled water over there." I would've gladly paid for a venti water. While I was at the end of the bar waiting, akings island security staff member comes up and asked the other kid for a large ice water. Yep,, in a venti cup. The employeeGIVES IT TO HIM . I was livid. I said why are you allowed to have ice water but not me? He said sorry and laughed. Then theStarbucks employee continued to toss straws to customers on the wet bar, making the straw paper instantly wet and gross. Apretty sad experience for this former Starbucks employee. Do better y'all. Read more
Poor service. Too busy singing and dancing. They passed my coffee order up several times and then after 10 minutes waiting... said it would be a few more to make coffee and hazelnut syrup was discontinued. What coffee shop has no coffee made? Read more
This location is quite convenient when you are at Kings Island and it is near to the entrance. Still, there are times when you... may not want to be near or inside the store due to the fact the people tend to go in there when they are too hot or cold.Teenagers tend to only come inside because they want to charge their phones and to escape the temp outside. And although one ortwo people get a beverage, they bring their friends to sit with them so you may not get a seat. On occasion, staff will comethrough to make sure the actual customers with drinks/food are the ones sitting indoors, but it would be nice to have moreenforcement of this matter! The staff is friendly and the shop is clean though. Read more
Friendly service and delicious drinks as always! The reason for 3 stars is the seating area was very dirty and the tables... needed to be wiped off. We visited this Starbucks Not during a rush hour and expected it to be more clean and organized. Read more
Good coffee and great location right by the entrance/exit of the park. It?s a larger Starbucks with lots of seating and people... working on their laptops! Got my drink perfectly made and quickly! Staff was very friendly and Jonathan was our cashier, niceguy! Thank you for the coffee! Read more
I want to drink greentea purapucino but this starbucks has no greentea and i drink another one um..so 4star lol
Poor attention to detail and disorganized. My drink cups were placed aside and it wasn't until I asked about them that it was... noticed. The three parties that order after me had their drinks before mine were even started. Then my drink was not preparedcorrectly twice. Attendant was clearly annoyed to have to correct the drink and as expected did a poor job with the remake.Remarkable but not in a good way. Read more
Another junk Starbucks?. The test of coffees was horrible and the staff was young, untrained and confused ????