Reviews for Thai Terrace in Mason, OH
I don’t even want to give single star I made an online order. I asked for vegan sauce, vegetables as protein. I picked the... order and came home I saw I had chicken in my Pad Thai… I called the restaurant, the lady kept saying she want to see theorder like she don’t believe me. She kept saying she is busy she has to cook. She was never ready to accept its their fault Iam busy too, 7months pregnant and have a 4 year old and a job too. At the end of the day on a Friday I just need good food…Why didn’t you get the order right in first place? There are other places, they messed the order but they are so apologeticabout it and willing to make it right. But these people are not friendly. The other day dominos didn’t put jalapeño on mypizza they were willing to redo my order, no questions asked. I smiled and let it go. One time Piada called me when the food Iordered was not available… one time Olive Garden called me when they saw I made the same order 2 times and they asked me if itwas intentional and I canceled one of the orders.. restaurants call when they don’t understand the online order.. I havenever had chicken or any meat in my life.. it’s important for me to be vegetarian on religious terms. Not just religion Idon’t know how to have meat, I just can’t have it Attaching pictures, the lady and everyone can see that I had chicken inmine and no veggies. If you don’t trust your customer why should I trust your vegan sauce for which I pay $2 extra? Is itreally vegan? My husband went there 20min after my call and showed the chicken in our food and then she started to make thefood.. she could have trusted me and started redoing the order and give him the food when he reached there, but she chose to seeher messed up order by herself and then start redoing it… he had to wait about 20min more to get the food.. We also had towait to get the food first time too NEVER GOING BACK Read more
Can't give a zero star, so had to give one star. Good food. But they don't keep their commitment on time. We ordered dinner and... were told to come pick up in 20 minutes. We went to there on time, and had to wait for more than hour. Bottom line is, if theytell you that order will be ready in X minutes, they will take 5X to 7X time. Better still, order for tomorrow's lunch at thetime of today's dinner. Though can't guarantee if you will get the lunch delivery on time! Plan accordingly. Not worth the wait. Read more
Food tasted excellent, Mango sticky Rice was my favorite. Dinning space was a bit congested but the service was great and waiter... was good. Huge parking space. I would have given 5star if veggies in Green curry are atleast half cooked or stir fried properly.The veggies in the curry were raw, I never found raw veggies in green curry at any other place. Read more
Food was delicious! I got the tofu green curry and my friend got the pad thai. The appetizer was very impressive too. We tried... the egg rolls! I love spicy things (fresh jalapeños and such) I got the medium heat and it was perfect. Flavorful and spicy butstill enjoyable! Can’t wait to go back and try more Read more
Great ambience and a fine dining experience. The food is good quality and consistent. A great place for a Thai cuisines. Try the... ‘Singha’ beer (they did not have wine) Read more
Everything we got was great! The mango sticky rice was definitely the best I've had anywhere. The employees were very nice and... helpful. Will definitely be back! Read more
What a great experience we had at Thai Terrace. My wife and I went for an early dinner date and came across this place online.... Here is our review: Positives: The service was great from the moment we entered to the moment we left. We were greeted with asmile and quickly seated in the front room. The food was amazing! I ordered the Cashew Nut Chicken w/ fried rice and my wife hadthe Sweet & Sour chicken w/ white rice. The presentation of the food was fantastic and tasted just as good as it looked. Theportions were perfect, not too Big, not too small. We left satisfied after both clearing our plates. Price matched the qualityof the food. Negatives: The facility is a converted two story home, so it very segmented and tables are close. It's not thenicest building, but quaint . Some of the upcharges were a bit pricey, $4 for fried rice instead of white. Overall, this isdefinitely a place with potential. A great menu with great service, the facility is the only drawback. My wife and I reallyenjoyed our early dinner and would gladly go back again. If you're looking for large quantities of food at a cheap price, looksomewhere else. If you're looking for a fair portion with savory flavors, this is your spot. Read more
Excellent service, excellent food. The best crab Rangoon I ever tasted! Hubby and I had the drunken noodle (spice on the side)... my daughter had the Veggie delight with chicken & rice, which was sooo good! I had the Thai Terrace Margarita and he had theStrawberry daiquiri, both were deliciously made. I believe the gentleman was the owner/Mgr and you can tell he takes pride incustomers having a good experience. Definitely a favorite in rotation. Read more