Reviews for Burger King in Massena, NY
The sandwiches were made pretty sloppy, the sauce was in excess and the buns were covered in sauce before we even opened them.... The service was good. The staff were friendly and polite. The drive thru wait was not long at all. We were in and out in greattime. Read more
I'd give them a negative if I could, whoever is on the drive threw is to dumb to take orders . We had to literally repeat our... order to her for 10 mins. It was 2 simple orders, think you should atleast have a working IQ to take orders ... Read more
One star is too much. The lights are out like they?re closed but it?s only 9:17pm. I didn?t mind the line ?it happens. I did... strongly dislike how they did not have a receipt at the drive thru. I needed the receipt to expense the meal for work. I hopethis hand written receipt works for accounting. Food was okay but Burger King needs to invest in the store. Read more
This store has changed so much!! The manager Mario has really done an excellent job! And the guy making the sandwiches ( Mike)... is totally on it. I love going to this place. Good job guys. Good job!!! Read more
Theee freakn worst location I have visited. Got stuck in line for forty five mins. Charged and paid for cheese and the works.... Got nothing I asked for. No straw and no apology. Maybe close and try start again. This aint workn out for yal!!!! Read more
Very quiet. Good prices even though it's American money. Soft drink dispenser was very sticky
I would love to give them more stars but half of the staff has absolutely no social skills or customer service skills. The... food is good and the manager named Ashley is so friendly and great. The building itself is not taken care of , if you lookabove while in the driver through you can see how rotten and falling apart the building is. With all the millions the companyhas they need to keep up their property's. Read more
Never had an issue with my orders.