Reviews for Morley's American Grill in Massena, NY
Staff were extra courteous and helpful. Waitress was very helpful and knew how to address my gluten-free dietary needs. Great... environment. Read more
Slow service. We had a reservation. They didn't even seat us. They just pointed and said "your table is over there" The meals... were mediocre. Drinks that were ordered "neat" came on the rocks. We came with the hopes of a steak, and they didn't have enoughin stock. Read more
Me and my mom came in yesterday and had an awesome lunch! It was a little bit of a wait, but you could clearly see they are... under staffed. The waitress was very nice and the food was amazing! Read more
We had lunch here a couple of days ago. The food was absolutely amazing - so tasty!!! The waitress was so kind and went... above-and-beyond! The only downfall to this place is the arrogant manager (with a Mohawk) who just gives egotistical stares atthe customers and his staff the whole time, while drinking a beer at the bar. He rudely interrupted our waitress while she wastaking our order and didn?t apologize to her or us. He didn?t make eye contact with his staff when talking with them. My husbandand I were shocked at how domineering he was. <- so this is the reason for losing 1 star in my review. Otherwise it was adelightful lunch! Thank you to our wonderful waitress for the excellent service and to the chef(s) for absolutely deliciousfood! Read more
Overall impression was good, but not great. We got the lobster ravioli, which was DELICIOUS. But, it was a little smaller than... expected. You get 4 large ravioli and lobster chunks. The sauce was awesome. Best part of the meal, even if small. Fish fry -fish was good, Mac and cheese was not very flavorful. We did curbside and did not get any tartar sauce with it. Not really worth$20. My husband got a burger that was good. Not hugely special, but well made. If we ever came up here again, we might give itanother try. It was good, just under whelming. Read more
I'm not sure why we waited so long to dine here! I was hesitant to give it a try after reading several reviews, but I'm glad we... did. It was such a wonderful experience with incredible food. The tavern area was crowded and loud so we opted for the diningroom. The ambiance was eclectic and a little run down, but nothing really to grimace about. Service was prompt when it came toour drinks and appetizers (Calamari and poutine), but dinner took 35 minutes to come out and both dishes were served without theincluded bread or salad. Maya, our charismatic and friendly server, fixed that immediately when we mentioned it. That beingsaid, the wait for our dishes was worth it! The food was simply delectable. Prime rib special and lobster ravioli. Definitelyrecommend, just remember to plan a window of time so you can wait for and enjoy your meal.. Read more
New to town, but we have been here once for dinner and once for lunch...both times service was beyond slow. For lunch we went... to bar side since it was lively and we waited 45+ minutes for a cup of soup and 2 appetizers...my potato skins were dry, hasburned ends and only consisted of onion, thin layer of cheese....no way worth 10.00! Prices high, service slow, and foodnothing to brag about... Read more
Great food, staff and atmosphere. You get what you pay for. We're definitely visiting again before going back home to Indiana.