Reviews for KFC in Matteson, IL
I went to get the honey barbecue wings, I haven't had those in years I noticed they cut back on the sauce, but you can ask them... to give you more and they will. Read more
I went to the Matteson location first I order 12 chicken only the cashier told me she 9 pieces of original and 3 pieces of... crispy . I said ok as long as I get my right amount of white meat . When I got home it was all dark meat. I called the managershe said would give me 6 pieces of white meat it would be 30 minutes. When I got back to the store I waited in line from 8:19 to8:36. She then told me when I got to the window it would be another 30 minutes she then return to the window with the half donechicken In The pictures.I spent 30.00 dollars and didn?t even get to eat. I?m done going to this location this is the secondtime for me. Customer service stinks. at this location and the manager is terrible to serve a customer like this Read more
The food is great well cooked but they have the tendency to put all big pieces in your bucket
The workers were nice. The food was prepared pretty quickly although they forgot my fries for my Mac and cheese combo which I... wanted the most. Overall good experience. Still upset about those fries, I did pay for the combo. Read more
Ordered food the day before for a party. Went to pick up food, was told there wasn't an order. When I showed documentation, was... told they did the order yesterday, and when it wasn't picked up they threw it out. I was out of luck. I couldn't get my foodfor the party unless I paid for it again. Read more
I purchased the KFC bowl and it was delicious. I have ordered it several times before from different locations and by far, this... was the best one I have had. They made it perfectly. Just the right amount of everything. This location is now at the top ofmy list. Read more
Chicken was not cooked throughly, biscuit was doughy and the brisk melon strawberry was literally pink water. Mac and cheese was... gummy. Absolutely disappointed and i will not go back. Read more
I question some of their food service skills such as maintaining their hair up but over all the food is good and the service is... fast today . Read more