Reviews for Long John Silver's | A&W in Matteson, IL
My favorite
Great attitudes and the food was so fresh.
Horrible Customer Service and my order was messed up. I've already waited 20mins then was told pull up in the waiting spot.... Then I was told when I went in from waiting to long in drivethru they finally realized they were out of food. Read more
Asked 3 times for a condiment... still didn't put it in.
I ordered on line to save time. Wet to pick it up and they doors were blocked. So I pulled around to the drive thru. Sat there... for 15 minutes before finally getting to the speaker. I told her in was here for my online order. She recited what I ordered andtold me to pull around and she would bring it out. I say there for another 5 minutes before getting g out of my car and going tothe windows and knocking. She came to the door and told me to go to the drive thru. Livid at this point I told her in had themon line order. She said oh! Yea we are making it now What. Never again will I do that that's for sure. Slowest place in town! Read more