Reviews for McDonald's in Matteson, IL
Very rude service on Monday morning 11/14/22. Did not get any kind of greeting even after saying good morning to the worker
10/31/22, 8:30am drivethru #2: Rudest drive-thru woman ever! They need better customer service training.
Josh has made my experience coming here very pleasant. It is McDonald's, I know what I'm getting. Josh makes me bypass other... McDonald's just to come here and receive his positive energy. Great young man. He will go far. This McDonald's has a gem.Protect him at all costs. Whoever raised him gets dinner on me! Read more
I was happy with my choices the food was hot and my coffee was good as well I didn't get a coffee straw though needed to stir my... coffee to mix the cream and sugar otherwise it was good Read more
The hiring process within this location is horrible! There is so much miscommunication with the hiring process to the point... their making young teens miss out on the job opportunity! The hiring supervisor lies to cover herself because she gives out thewrong information?.I will be contacting cooperate immediately! Read more
Please avoid this McDonald?s at all cost. This is unacceptable to think this is a chocolate shake, this has happened on several... different occasions at this location. The worst part is when you try and address the manner, the staff gets defensive claimingthe shake is chocolate. Pretty upsetting to PAY for false advertisement and be made a liar. What ever happened to customerservice? Read more
I like the new renovations. Not sure why so much open space where chairs used to be but I guess. Probably should have had... another ?Self Checkout? station. Idk why it took so long for me to get my fruit smoothie even after I checked out by myself. Butplace is clean & I like the r&b music playlist. Waited too damn long for a mango smoothie. Going on 10mins. Maybe drive thruwill be faster if I choose to come thru next time. ??????????? Read more
Waited 15 minutes for a Frappuccino I never received from drive thru. I went inside to complain and the manager had an attitude... that I wanted my money back instead of the drink. The Nerve ???? Read more