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Reviews for Starbucks in Mattoon, IL

Chris Shimboff 1 year ago
3

I went here twice... both times were not good. First time they blamed my taste buds and the 2nd time, they just fixed it. I will... say, excellent job making things right (Why they're getting 3 stars instead of 1 or 2). While I did have a mess of a problem, byand large, they took care of it. I know it's the times we're living in, so I get it. However, more training is needed. I hope tocome back in the future when I'm in town and give them another shot. Read more

Keith Pauley 1 year ago
3

Went in to meet a friend and have a coffee while we talked. Service was quick and friendly. The tables however were all a little... dirty. They were in need of a good wipe down with a cleaning rag and spray. Restroom looked fairly clean but was without towels. Read more

Amanda Mc Auley 1 year ago
2

Wow. 4 drinks took 24 mins. And since when did Starbucks start staggering your order in intervals? 1 drink now, quick chat with... a coworker and the guy in the corner, assess the cakeiness of a cake pop then 5 minutes later, serve the remaining 3 drinks.Without Connor, this starbucks would be like watching an episode of the Muppets with 5 Swedish Chef's. Borg, Borg, Borg, Borg. Read more

Alanna Middleton 1 year ago
5

Kendall was our batista and was super awesome. I can sometimes be forgetful and she didn't let it get to her one bit. Really... sweet and kind Thank you! Read more

Tommy Mac 1 year ago
4

Solid location where drinks are made quickly and the staff is super friendly. There's a lot of space to spread out if you want... to sit down and enjoy your drink. The atmosphere is relaxing. Read more

Jennifer Wright 1 year ago
5

Exceptionally friendly. I immediately wanted whatever the drive through voice had (I believe Kendal was her name) as she sounded... like she was in an enchanted ocean with the magical bean juice siren herself. Read more

Evita 4 years ago
5

The staff are very friendly and always greet you when you walk in! They also are great at keeping the place exceptionally clean.... The building itself is nice, and the decorations suit it. The outside seating area is nice as well, and always clean. You canalso buy many coffee related items that are not food or snacks here, including cute mugs and cups. The food tastes great too,and it usually is not too long of a wait. Read more

Just Beth 5 years ago
5

The staff is friendly. They always keep the place clean, inside and out. The drinks are always amazing. I haven't tried any food... here yet, but I'll be back :) Read more