Reviews for KENDO Japanese Steakhouse & Sushi in Maumelle, AK

Heard several bad reviews, but wanted to give them a try to see if it?s really that bad. I tried the spring rolls and sushi.... Both were actually delicious. Service was complimentary and fast. It was lunch time. Read more

After getting out of church tonight we decided to try the local Japanese steakhouse Kendo. It is in the former Sashimi... restaurant storefront. We have always had good experiences at Shashimi. Upon arrival we were not greeted at the door. Thiswas around 7 pm. I could tell they were fairly busy. We got a table a few minutes later. After getting menus I approached thebar in order to obtain sushi menus as that is what we were wanting. We then ordered our food and drinks. They did providecomplimentary salad and miso soup for our wait time to order. The sushi arrived shortly after. A couple of people at our tableordered from the hibachi menu (which is what we originally given) and did not receive their food for over an hour. We hadalready received and finished our sushi entrees. Normally the sushi takes longer to prepare than the hibachi food. At onepoint I finally got the waiters attention and asked for water refills and inquired where their food was. The waiter checkedwith the kitchen and came back and filled all drinks with water. I told the waiter that they were ordered the same time towhich he responded that their food was from a different part of the restaurant. This surprised me as I think it IS all ONErestaurant. And the original menus were for what they had ordered. Our son had Sprite which was filled up with water. Lack ofattention to detail, definitely. He then told us the food would be ready soon. I would imagine he forgot to order it as ittook about 15 minutes more to come out. When it did it was steaming hot so I know it was just cooked. No apologies had beengiven yet for the wait or service. One person then asked for the check and when it was brought the waiter was told "Do youexpect me to pay for this? It has been almost 2 hours by now" the waiter then said if he did not pay he would call the policeas taking food was a crime. The waiter then promptly grabbed the phone and followed part if our party outside while on Read more

Worst service I've ever experienced in my life. It took over an hour to get our food. One member of our party did not get... their food until everyone else had finished eating and checks were being delivered. He was rightfully upset and felt his billshould be discounted or comped. Not only did they not apologize, they escalated the situation and said if he did not pay theywould call the police...and then they did...on a 70+ year old man...are you kidding me! A simple apology for the terribleservice and perhaps a discount would have fixed the situation. I will NEVER go back...oh and the food was not good either!!! Read more

We had the sushi, absolutely amazing! Large portions, delicious, and quick service. Will definitely go back!