Reviews for Penn Station East Coast Subs in Mayfield Heights, OH

Cj and the 2 girls there were very great! apple pay was not working so they gave me lunch on the house! Very classy and nice... people working there! Read more

I had a delicious Salad (I'm on a low carb diet) and I was excited because they had diet mountain dew in the fountain. The... people who worked there were super friendly too. Read more

Ordered online, they gave it to someone else yet blamed me. 45 minutes later got order short an order of fries. Get home 3 of... the 4 sandwiches wrong. Go to Penn Station Willoughby only from now on. Read more

I've eaten here before and it was fine but probably won't ever again after today. I watched an employee not put gloves on to... handle food, drop a lid to the half gallon jug and still use it, then go back to making sandwiches (no switching out jugs orwashing hands). NO THANK YOU Read more

Edit: when I got home they gave us the wrong food. I walked in and ordered 2 subs. There was one other person in front of me... who quickly got her food and left. It then took 50 minutes for the staff to make my subs, while serving everyone who came inafter me. There was no explanation for the delay. It was absolutely unacceptable. Read more

Pretty sure a sub ordered with no lettuce, tomato or mayo should not come with them on it. Very disappointing. So... disappointing that I deleted my previous 5 star review. Read more

THE GOOD: Have been coming to this location for years. The food is always hot and fresh, cheese on your sub is always ooey... gooey. 1st sub you should try is a steak or chicken philly. Fresh cut fries with vinegar are a must! THE BAD: The onlycomplaint this visit was my online order was not ready at the estimated time. I had to wait for the other customers in storefood to finish before I got my online order. #TiaTriedIt Read more

Sold us two raw cookies. I went to open one and it was just raw dough. Had to actually cook them in the oven. It was hard to get... out of the plastic wrap because the dough was just falling apart. How did the employees even wrap these? I have a photo attachedof the raw cookies and you can even see the lines from the plastic wrap in the raw cookie dough. Read more