Reviews for Wingstop in McAllen, TX
Did not like this location whatsoever. Smells disgusting like if water is sitting somewhere. Cashier is new and was left to take... orders and messed up by swiping my card a few times. My fries had a strand of hair, lost my appetite. My wings we?re supposedto be original hot however they made my wings lemon pepper and must have snap and just dipped my wings in the sauce because youcan taste the combination. The coke tasted horrible.! Not a location I?ll be returning too. Read more
It literally smells so musty! You walk in and you can feel the air change, it feels like smog. Thick and smelly. I went last... week to pick up a school order and I got nauseous by the drink area, there was so many flies and it got me disgusted. Read more
The young lady cashiering at the front is fast paced and very friendly. My order is always correct and never had any issues with... that. The only thing I?ve noticed that I can?t understand is why the A/C is always out. This has been happening for months now.Poor employees are being subjected to horrible working conditions. Where is the owner to fix this ongoing issue, especially withthis Valley heat? If enough people complain, maybe they?ll get a move on it. Take care of your employees! Read more
Was not greeted upon entry by employee named Haven according to the receipt. Employee did not even acknowledge me asking if I... was ready to order. I had to ask the Employee if their register was available in order me to place an order. The entirerestaurant looked trashed. Tables were filthy and sticky. Employees were walking in dirty water in the kitchen. While I waseating there was an employees Spotify account playing over restaurant speaker with music that was not what one would considerappropriate for a wingstop; more acceptable for maybe a raunchy club. Two male people showed up seemingly to be the boyfriendsof two female employees but also seemed to work there? Maybe... because one jumped over a plastic barrier to the back kitchenwhile we heard the female employees yelling at him not to do so and he also rolled up some rugs as part of the routine closingprocess?. The two males continued to stay while the on the clock employees made themselves look to be cleaning to close for thenight and have a full on conversation about what they would be doing when they get out of work. We heard the two femaleemployees arguing with the two males that showed up. This contributed to the atmosphere experience in a negative way and I wouldnot recommend this location to anyone at all. Read more
Wanted to try them again and compare them to b-dubs. And let me tell you the loaded fries were good the wings ok. B-dubs are... more saucy. Maya (a blonde with short hair) behind the counter was really helpful. She help us out with the order, silverware,and condiments. Would I go again..."maybe" Read more
Ordered three 8 piece combo?s and one 3 piece to go. The chicken was ridiculously tiny. I called the manager to complain about... it and she turns around and blames the vendor for giving them small pieces. It?s the old ?pass the buck? routine. I am not goingback! Read more
Wingstop is my favorite wing place, but this Wingstop is very dirty especially the fountain machines. They have mold in the ice... bin and all around the fountain machines. The reason I noticed it was because of the sewage smell that reeked from the mold thathas been growing around them. It is obvious that they have never been cleaned because of the mold spores growing in some areas.I did address is to the manager but he just looked at it and did nothing about it. Was to focused on completing food orders. Read more
First our delivery was all kinds of wrong from the night before. Talked to a manager and he took my name and said call the next... day and he would take care of getting us a corrected order. But today when we called 5 times so far, Christopher (not themanager) tells me there is no record of me getting an order. When I ask to speak to the manager he places me on an indefinitehold. Even after I give my name, order number and everything. This Christopher is rude and unprofessional and lazy. In the timehe spent shooting me down I could have resolved the issue with a manager. Read more