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Reviews for Pizza Hut in McDonough, GA

Erica Prickett 1 year ago
1

TERRIBLE CUSTOMER SERVICE. I placed an order on the app, and had issues with the app. I called the customer service line and... complained about the APP- then, the manager of this store called me and told me that I made her look bad & she doesn?t haveanything to do with the app. I apologized to her, and tried to explain that I did not complain on her store, but the app when Icalled. She was rude, nasty & lacked basic customer service skills. She kept repeating how she the app had nothing to do withher, and that I made her look bad, then she hung up on me. Now, I will definitely call and complain on her. Im sure Pizza Hutdoesn?t want someone with the attitude and lack of BASIC customer service and communication skills representing them. Read more

BECCA M 1 year ago
1

I waited over 30 minutes for my order that was called in advance. I was given the excuse that one of their ovens was broken,... yet it did not slow down the other orders. They obviously skipped or lost my order and then did nothing to try to make itright. There was no manager on duty and the young ladies working there were inexperienced and nonchalant. I will not return. Read more

Dolly Welcome 1 year ago
1

Literally paid almost $30 for a small pizza and 6 wings and it NEVER SHOWED UP. They took my money and i NEVER got my food.... Horrible horrible horrible. Then when i tried calling back about my food and my money they wouldn't even answer the phone.Somebody needs to shut this place down. Listen to all of the reviews and dont waste your money Read more

L. Morris 1 year ago
1

I bought pizza for my children and it was just disgusting. Imagine you 10year biting into a slice of pizza and a long string of... hair is hang from his mouth. I was beyond mad. That's just gross!!. Needless to say pizza at this location will never see usagain. Read more

Zandra Boston 1 year ago
1

Simply bad pizza these days. Haven't had pizza hut in a while. Ordered a personal pan supreme pizza. When I arrived at the... store, pizza was ready but was a small. No personal pan pizzas!!! I accept the small to get home and realize no pepperoni.Called the store to advise and took the pizza back the next day for a total refund. It gets worse....the store manager didn'tknow how to open the cash register. 10 or so minutes later my money was returned. I never have to visit this place again. Read more

Tony Griffin 1 year ago
1

This Pizza Hut has the worst pizzas! I ordered two medium pizzas when I looked at them they had barley any toppings and burnt... around the edges. I asked for a remake, when I came back for pick up, the same pizzas with new tape on the boxes. The rudemanager comes out and says ?that?s the way the oven makes them? I just took them and left the store! Please don?t spend yourmoney here or you?re going to be dissatisfied. Read more

Orion Simerl 3 years ago
2

Ordered stuffed crust pizza. Arrived quickly and they successfully changed my soda order after I accidently ordered diet pepsi... instead of pepsi. Unfortunately the pizza was undercooked and doughy. I'm eating the toppings to avoid getting sick from theuncooked dough. Read more

Jezrael Sepulveda 3 years ago
1

HORRIBLE!!! Don't waste your time or money. I spent $70 to get 2 burned pizzas that looked like cardboard and were sitting so... long they got cold (even though they said my order wasn't ready for 30 mins after the system said it was). The garlic knots werevery small, and the cinnamon sticks looked like a mess of dough and glitter slime, both also cold. The only half edible itemswere a few cheese sticks and the Detroit pizza (which was the ONLY item that was hot). The employee working the counter was notonly rude and unhelpful, but also wasn't wearing a mask. None of the employees were wearing them either. The worst part is, Idecided to buy from Pizza Hut because of a birthday promotion they sent me. The experience was embarrassing and very unpleasantwhen I opened the food for my guests. Happy birthday from Pizza Hut I guess... I'll be calling corporate to demand a refund. Idon't give bad reviews often so if you're reading this, trust all the negative reviews, they are spot on. Read more