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Reviews for McDonald's in McKinney, TX

David Or 1 year ago
2

I am disappointed with my experience today. I ordered 20 pcs nuggets and 2 large fries because I got the app deal that gets 2... larges fries for free. When I scanned the code, I was still charged the full price. I politely asked for the refund. But wasrefused and was gave an excuse that my code is probably expired. The app clearly shows it is valid for that day. The reason Iam giving two and not one star is because I was offered a free 10pcs nuggets instead. I am still disappointed with my overallexperience. On the bright side, the kids enjoyed the playground. Read more

Robert Forrer 1 year ago
1

I was told they only take cash after 11pm. When I asked why she just said there's nothing I could do and most people just know... the rules. This is a rule? Why only cash? What does that accomplish? Now I'm trapped in the car line until people move. Theyneed a sign BEFORE you get in line that explains that after 11pm they turn back the clock to 1980 and can't take credit cards. Read more

Darcy Hadley 1 year ago
1

I am absolutely tired of this McDonald?s location messing up our orders every time. I cannot stand to take back and order I did... not order anymore. This location needs to get it together. The customer service tonight was great for once but I received a mealI did not order. All I want is the correct meal and to not have to get home and find my order something else. This location hasreally gone down terribly. My suggestion is to che k your bag and hold up the line before leaving the drive thru! Very unhappy. Read more

Pallavi Bhojak 1 year ago
1

For the kids meal, the guy didn?t give me the sandwich or the kids four piece chicken nuggets instead dropped in two packs of... apple slices. It was a very simple order I left from I had to call this number and nobody answered a bunch of jerks wastingpeoples time. Read more

Beth Campbell 1 year ago
4

The play place is open and HUGE! We had a yummy breakfast and enjoyed relaxing while the kids ran off energy. There's a small... area in the middle for toddler sized children and tablet screens with games. Read more

Jerry Brawner 1 year ago
2

Continue to give this store a chance but cannot seem to get the order correct. Called last time and talked to the manager and... she told us to use another location. Gave it one more try and the order again was not correct. Read more

Anna 2 years ago
1

Ordered from this location through Uber Eats; ordered 2 happy meals, both with milk to drink. One of the bottles of milk was... completely expired; chunky; sour smell. My son brought it to my attention after the first sip that he immediately spit out. Thisis absolutely unacceptable. I?ve been to this location several times and always dismissed the poor customer service/very VERYslow service in drive-thru, or that no matter how many times they ask what sauce you?d like, they never put any sauce at all inthe bag?but this is far beyond that. This could potentially cause illness in small children; corporate should really look intothe operations at this location sooner rather than later. Read more

Veronica Martinez 2 years ago
5

Very pleasant people work here. I paid with coins she did not complain she was very nice. Friendly attitude. And when i asked... for ketchup they gladly gave me more. This day time crew is the best.!!!! Read more