Reviews for McDonald's in McKinney, TX
Incorrect sandwich and meh fries were the only reason for 3 stars instead of 5. The person taking our order was exceptional,... correctly repeated our order over the speaker and then again in person at the pay window but after getting many miles down theroad after eating some lackluster fries, for McDonalds, we opened our sandwiches to find one of them wrong. We had ordered adouble quarter pounder plain add cheese and mayonnaise. It had cheese but also has pickles, onions and a LOT of ketchup. So, itwas disappointing, especially with just passing through on a trip and it being not realistic to go back or do anything about it.Side note* the person handing out food and drink at the second window was new, just not a people person or maybe just not cutout for the service/hospitality industry. She didn?t speak, didn?t smile, didn?t interact or engage at all. Read more
I used the drive through service for to purchase one large Coke, one large sweet tea and a large French fries. The service was... good a short wait time if you don't mind ????. I didn't mind the wait time. I have never gone inside so I cannot comment on theinside atmosphere. Yet the outside could really use some TLC updates the parking lot needs some TLC and the grounds. Thislocation outside area is extremely small so with the right Gardener(s) or Landscaper(s) it will be very attractive and inviting.This has become my favorite location due to the POLITENESS of the employees who seem to not my providing service to theircustomers. Keep striving to get better daily we all can including ME. Enjoy your visit ????????. Read more
I go through the drive through every week day morning before work. Even it's crowded the team is efficient and fast. The team is... polite, courteous and they even recognize my service dog who rides shotgun with me everyday. Read more
Cecilia was the best order taker ever. Very patient and friendly. I appreciate your kindness. Will be back thanks to her. She... needs a raise. Read more
Dine in hours on the door say it's open till 10pm. We got there tonight at 9:30pm and the doors were locked. No sign saying why... they were closed early. I guess they're just lazy and Management nor owners care about sticking to any sort of structure oroperating hours. Also the number to call and complain on the big yellow sign across the front door goes to someone in Californiathat have nothing to do with McDonald's. Ridiculous! Read more
McDonald's usually has the best fries. This time the fries were barely warm, soggy and generally sad. No napkins in the bag.... Overall, it was a disappointing trip for lunch. Read more
I did not like having to order at screen instead of walking up to register to place order. I was then told to download app for... cheaper stuff, rewards, etc. But I told him my rewards never got credited when I had this on my phone before. Then when tryingto address issue, I am always made to feel like I'm just trying to get something for free. Well, not really. Just McDonald'sbeing Indian givers. Read more
First the manager at night 11/6/2022 Hispanic male refuse to give me a receipt second went home fries were cold burger had a... funny taste Came back ask for my money back and he refuse to give to me then called the police on me. I was talking to customerservice and they hear that the police was there.they apologize for that situation this is the most unprofessional way to solve asituation .you know that when they refuse to give you a receipt it's because they are STEALING. Read more