Reviews for Firehouse Subs Stonewall Square in Mechanicsville, VA

It?s 7:30 and they close at 9, all the chairs were put up so there was no place to sit.

There were very helpful individuals working here at Firehouse subs. The food was good and the place was clean. The only tiny... problem we encountered was that my wife's bun was not steamed and mine was not grilled. They weren't that busy but I felt likethey were all a little new to the job. All in all it was still a really good meal. Read more

Food was excellent today! While we did have a bit of a wait, the staff never stopped working, and they apologized for the wait... time. Our subs were fresh, hot, and fully packed. Prices have gone up, but still the most filling, delicious sub around. Read more

Unbelievably slow for DoorDash orders. After waiting 15 minutes for the sandwich to be made, I had to remind the staff that the... order came with drinks, chips, and dessert. Another 5 minutes for them to gather the rest of the order. Unprofessionalresponses. They were out of chicken and desserts and the explanation to multiple customers was ?we?re out of everything.? Noapology or secondary option given. Just seems the place is wildly subpar in terms of speed of orders and customer service. Iwill never return for myself or Doordash orders. Read more

This was an unpleasant visit before I even stepped foot into the building. Tried placing an order via phone call, because they... have done that before and, IF maybe I didn't get the memo "they don't anymore" I wouldn't know, because they wouldn't answer thephone, no voicemail available. THEN!! IT SAID IT WASN'T IN SERVICE (the phone #) ANYMORE?! Walked in, placed order - Club on Submed, white plain (meat, cheese & bacon). I brought the sub home and it was plain but missing bacon --- so although it was freeanyway because of my birthday gift on app, that's one of the main ingredients, otherwise it's a hook & ladder... anyways, Staffwas friendly and fairly quick, but were busy talking about what they should play on tv instead of cleaning the pile of visibledirty dishes in the back.... won't be back. Read more

Ordered in the store and took home as soon as they made them. Only drove a mile and a half. All three subs - steak and cheese,... new york steamer, and brisket with cheddar are ice cold. The roll for the new york steamer was so soggy it couldn't be eaten andthe meat was sliced so thick it couldn't be chewed until cut small. The brisket and cheddar had an inch and half of roll withnothing on it - no brisket, no cheese. Very disappointed for the amount of money spent. On top of it all, we tried to call tosee if it could be resolved but the number listed is out of service. We use to love this place. Read more

Somewhat rude staff. Shouldn?t have to hear them bickering over schedules while I?m waiting for my meal. That should be a team... meeting environment where customers cannot overhear. Food was good with just one tiny hiccup?my son asked for no pickle and hegot one, but who can complain about an extra pickle. Read more

The Italian sub that I got was very good. My friend got the Firehouse Hero. Both were generous with the meats. Neither of us got... the mustard on ours because why when there?s mayonnaise on them already. The potato chowder was yummy, tasted like bacon was init. It seemed a bit pricey for subs and soup, $40. It took 15 minutes for them to be made. Read more