Reviews for McDonald's in Mechanicsville, VA
The gentleman working the drive thru couldn?t even take the time to greet us just said what do you want after we could hear him... giving food to other people ahead in the line. We placed our order and he never repeated the order just is that it. We couldn?tunderstand our total. Customer service is really lacking. Read more
Good experience, short wait time, and prices are always reasonable. The only hiccup to the experience was the lack of... communication between the staff and having to tell them over and over again what our drink order was. Read more
This is a terrible McDonalds especially if you come inside. I ordered from self ordering kiosks, but anyone expecting to place... an order at a register should expect to wait a long long time and loudly ask for help more than once. My simple carry out orderthat I placed at a kiosk took much longer than the drive thru. Some woman behind the counter was vocally complaining aboutcustomers and other employees very loudly. As a proud former employee of McDonalds, I was disgusted. The hamburger and mcchickensandwich were not prepared well and the fries were soaked in oil, not cooked at the right temperature or old. Read more
Dining room wasnt open even tho it says it is. Their drinks are more than the advertised $1 and careful for other pricing... errors. We thought we were buying 2 for 3.50 but it wasnt Read more
The food was horrible!! Cheeseburger bun was hard like it was out for a while, then reheated in the microwave, but it was... cold..Fries was cold, and sweet tea tasted old and wasn't cold... Read more
I live in Hanover and most locals know this location is poorly ran. The last three times I went , hamburger always over cooked... and cold. The location by High school on 360 , is the one everyone goes to! This location is poorly managed and food reflectthat fact... Read more
The drive thru staff was completely inept. We had to ask for a straw four times. They were confused about everything we ordered.... They were out of Dr Pepper during the lunch rush, for Christ sake! The only item out of the ordinary was the double quarter withcheese, which was not done in the middle. The drive thru was particularly slow and backed up, most likely because of thecompletely bewildered staff. It's a special place... Read more
Super slow staff . 50 minutes for a sandwich. They were dancing.not working.