Reviews for Ali's Thai Kitchen in Medford, OR
Food was excellent and there was plenty. The server was taciturn and less than friendly although very efficient.
Food is usually good. However, tonight for my mom's birthday, I called an order in; we live approx. 22 miles from the... restaurant. I clearly said for the first item "2 orders of red curry". When my dad picked up the food and brought it home, therewas only one order of red curry in the box. My mom called them back and stated the issue and the woman's first response was "Sheonly said one." She continued to insist on this with my mom telling her various versions of "I was sitting 2.5 feet from her andshe said 2 orders. She was very clear." Then the woman on the phone said, "Well our phones don't work very well. They've beenfuzzy."....as if that were a good excuse for not getting an order right. Then she had the gall to say, "Well it's not as if Idid it on purpose. No business wants to have an unhappy customer." Well yeah?! Then the woman said, "Well I wasn't trying to berude." She should have apologized to start with and attempted to make it right. Even if nothing had come of it except an apologyfrom her, that would have been fine. But that was not there. We will not be going back anytime soon. Read more
The best place to enjoy a great Thai meal at a great price! Friendly, fast service and freshly, made when ordered. Lots of menu... choices too. I go here very often! Read more
Wow, the food is really good. Being a recent transplant from SoCal, I wasn't sure what to expect but this establishment rivals... most of what I could get down south. The decor is a bit... purple, but the food is very good. I've only been once so far, anddid take-out so my experience with the service is limited. The organization of the menu is a bit odd so, if at first you don'tthink they have your Thai favorites, make sure you've looked over the whole menu. Read more
I love Ali's, it's such a treat. I've enjoyed everything I've had there, but my favorites are the fried rice, angel wings and... pad thai. Read more