Reviews for Chipotle Mexican Grill in St Paul, MN
The always is definitely delicious but. The service went down, slow and mean workers should be able to make happy the client,... though they reduce the portion of meat and rest when they notice that have low in the container so please improve your service.Lats time I been there I wait an hour for my food and I tried to cancel my order they didn't accept ???? was rude to me, becausewasn't my fault they situacion or others clients that day were lot of people like me upset. Is supposed to be fast food. ???? Read more
Portions have gotten small lately, the staff are sometimes careless with the food, from adding the stuff to the burrito/bowl to... putting it into side containers. They're always out of some type of meat or side. I'll just say, if their is a line, expect badservice if less people, expect better service. Update-September 2022 Went over the weekend to pick some up for my family and Iand there was a noticeable improvement. First, there are more staff for the evening shift. Secondly, the food portions are theright size. Lastly, nothing on my order of six was messed up. I am very satisfied with my recent experience and hope it staysthat way. Also, I tried the new Garlic Guajillo steak and it was lovely. The description said the steak would be tender, but Iwas skeptical and expected a rubbery bite. However, the steak was cooked perfectly and the flavor was a pleasant surprise. Inormally get Barbacoa, but I think this will be my new meat. Read more
I would say this is the worst Chipotle in a twin cities but I genuinely don't know. This isn't the first terrible Chipotle I've... been to and I think it will be the last. I ordered my food online and they said it would be ready at 6:00 p.m. I sat there foran additional 20 minutes waiting for my food to be ready. Do not rely on these people for a meal you will be disappointed. Donot go to this Chipotle. Read more
You guys did awesome on my order! Props keep up the good work! Everything I asked for thank you!
I happen to always come during their busiest time. However, the staff is so well organized and working in unison, that the line... moves smoothly. Between in person diners and delivery drivers waiting, I'm always impressed with how they are able to keep thetwo orders separate. If you have not been in the store during this time, you have no idea how busy it gets. Read more
Chicken burrito without chicken! Waited 30 minutes there for my placed online order. 20 customers later received my chicken... burrito bowl with 4 pieces of chicken. Will not recommend to order online here unless you have time to waste on waiting or extramoney to spend on a full portion. I?m not a vegetarian, I like chicken, I?ll enjoy my last 4 pieces of chicken at this locationand will go somewhere else next time I want a burrito. Employees there, hope you have easier days working there after pushingall your customers away. Have a good working day. Read more
I frequent this Chipotle and I came in tonight as I was on my way home from work. The employee working let me know that they?re... having outages and they weren?t able to make my order. I feel for them so hard because I work at Starbucks and we wereexperiencing similar outages last year. They are in the trenches, they are suffering because I know there?s customers that wererude about it. This location is always a good experience. The employees are very nice, fast, and efficient. If I online order, Inever have any issues! They do work hard. Most of the times I come in is during a rush and they are doing their best! Read more
Disclaimer: employees were VERY KIND and great. This is not on them. Severely understaffed at lunch on a weekend. Only two gals... working. I ordered on the app and had pickup ready for 12:40, it wasn?t ready and I got it almost twenty minutes later. AGAINNOT THEIR FAULT. There was a line of over ten customers present and lots of pickup and door dasher people waiting as well. Hiremore people and pay better wages if that?s what it takes. It?s unpleasant to wait for fast service food for that long,especially ordering ahead of time. Read more