Reviews for Starbucks in Menlo Park, CA
Always a mess of coffee cups out front, and ugly leaking planters. Some good coffee, but no one feels it's their job to clean... up a mess, inside or out. An eyesore. Read more
Good customer service, fast and efficient also the place is clean.
I?ve grown to expect a certain atmosphere and customer service experience when I go to a Starbucks and generally equate it as a... reliable chain but this particular location is a real mess. I attended on a Tuesday afternoon around 2. I waited at the cashregister to be helped for five minutes while two baristas talked to each other and the cashier was held up at the toaster oven.Customer service was non existent. Yes, the tea I purchased was as expected.. but the counters and floor were really dirty (hadthe urge to sanitize as soon as I left the place!) When I used the restroom, it was filthy. The floors and ground near thetoilet were covered with hair and layered dust that gave me the impression it hadn?t been cleaned in weeks. No soap at sink. Onestar for the filth or the establishment, and that they are understaffed. I won?t stop there again. Read more
Went there this morning around 7:55am for my surprise it was closed even though on google said it was open since 6am. Did all... the starbucks changed their schedule or what?s going on? Read more
I went to this Starbucks with high hopes. Little did I know I soon would be having the worst retail experience I ever knew. I... ordered an Iced Peach Green Tea Lemonade, then found out they were out of peach. I then ordered a Mango Dragonfruit refresher.Afterwards, I received my drink just to find out they were also out of the dragonfruit chunks. This didn?t upset me too much,but when I found out they had no baked goods at all, that was enough for me. I walked out the door completely unsatisfied. Read more
I just wanted to acknowledge one of your employees, Juan Rodriguez. It is always a delight to see him in the morning, he is... warm, caring and you can?t help but smile (under a mask of course these days) when you leave to start the day. He evenremembers to make my drink with my specific requests. It makes me sad that he will no longer be at this Starbucks but he issuch an important asset to your company, I hope he continues to shine and grow!! Read more
I love going to this location to get my morning coffee. The store is always very clean and the employees are super kind. Juan... Rodriguez has the best customer service and makes sure my order is perfect every time. I would highly recommend going to thislocation! Read more
We have stopped there for a cup of coffee. As of at every store in US, here also they have provision for emergency relief of... nature calls. I like the place in general. Read more