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Reviews for Applebee's Grill + Bar in Menomonee Falls, WI

Nicole Nikki Smith 1 year ago
1

My sister & I had an absolutely HORRIBLE experience at this location, we have been having probpems/issues with each Applebee's... locations we have gone to lately.....As far as this particular location, the server brought me the wrong appetizer combo, & whenshe brought me my actual order, the Buffalo chicken tenders were very small & hard, only 1 or 2 were edible, & the mozzarellasticks were cold, & it took forever for our waitress to come around for me to request our bill, we were late for our movie as aresult of the horrible service & food. We most definitely will NOT be returning to this, & more than likely ANY of theApplebee's locations. Read more

Amber Otter-Priem 1 year ago
3

We?ve been patrons for several years. Whilst we appreciate having a restaurant open and serving, lately have been ordering the... same 2/$25 deal which includes an appetizer and limited selections of two meals, many now with up charges that never had one.Today they also had a free Wings special with a $30 online order so we also tried those. I tend to order the grilled chickenOriental Salad which includes a dressing cup placed within the salad container. I order extra rice noodles to use the followingday as the ones on the salad become soggy overnight and it?s easily made into two meals. Problem is they like to add the ricenoodles on top unless I call to have it separated. Then they like to add the cup into the salad container leaving less space foractual salad. Countless times we?ve been shorted on the extra noodles or both noodles and dressing rendering the salad inedible.For the first time today we used Door Dash delivery to arrive when husband was due home which pleasantly showed up five minutesearly. Unfortunately I was again missing both the noodles AND dressing after calling to make certain they were separated. SoAGAIN, I?m stuck home without a way to eat dinner. Today, manager asked us to reach out to Door Dash to ask them to bring usanother meal or for us to drive in and pickup the dressing and noodles?!? Really? Husband had just come from an appointment,needed to eat and get to bed. But now has to drive round trip twenty five minutes to retrieve the toppings. Mind you we alreadypaid for Door Dash and a generous tip. They did remake the salad and included enough dressing for both but still only one ricenoodle? Upon his return home, of course his entire meal was cold. This entire fiasco was a repeat of previous experiencesdespite completing surveys and calling ahead to prevent. All prior visits were Carside pickup and ran 15-20 minutes later thanpickup time given which prompted us to try delivery. Extremely disappointed on all fronts! Read more

Katrina Nash 1 year ago
3

My waitress was great! The bartender was awesome but it was like almost the rest of the staff did not care that there were... customers in the building. Some of them were still on the clock waiting on tables but on the phone. A couple came in wanting abooth and they were told that they could not have one from someone who yelled across the restaurant. Read more

Linda Hogan 1 year ago
5

It took about 10-15 minutes before someone came to the hostess table, but she seated us immediately. The waitress Angie came... right away to take our order. She was very friendly and made our dining very pleasant. The food came out immediately and it washot and tasted very good. We had the blackened chicken & shrimp with garlic mashed potatoes with onions & mushrooms, combo platewhich included included mozzarella sticks, boneless buffalo wings, quesadillas and tortilla chips with salas. Also the music wasrhetoric r&b. Read more

David Hall 1 year ago
1

I was there on Saturday, September 10, 2022 and ordered the Chicken Tenders plate with unsalted fries. When it arrived, the... chicken was just barely warm and the fries were the same. They re-made the order and the chicken was hot like it should be, butthe fries were salty, and many were overly salty. I could not eat the fries. Later, the manager removed the fries from thebill. I have dined there a few times, and have had similar problems in the past. I would not recommend this Applebee's. It seemsto be poorly managed and service is usually not very good. Usually, I go to the Applebee's on Hwy 100 and National Ave. Muchbetter restaurant. Read more

Noah Schwartz 1 year ago
1

We got there around 9pm and I could hear the staff wasn't happy because they were complaining that more people walked in. Then... we sat down and got our drinks and after that we ordered our food but he never wrote anything down and my order ended up beingwrong. So my order ended up coming out after the other person in my part had finished theirs. And in the mean time I could hearmultiple staff members complain that they couldn't go home because they wouldn't let them even though they said they werescheduled till close. Most of the staff was cursing the whole time when we were there and saying that they don't care if theirmanager was there or not and that they would do the same thing. I have been here multiple time in the last couple years but Ihave not had this bad of an experience. Read more

Shawna Carl 1 year ago
2

Short staffed so our party of 7 had to be broken up and sat at different tables. Made conversing very hard. Had we been told... prior to us coming (we called ahead), we would've chosen another restaurant. I gave it 2 stars because our server was friendly &gave us good service. We had good food as well but it would've been better if we all could've sat together. Not the place to goif you're dining with more than 4 people. Read more

Mombel 2 years ago
4

They were very busy and sadly understaffed like most places are now a days. So we sat at the bar for faster service. Juan was... friendly and nice. Food was good, drinks could of been a bit stronger but still tasty. Overall not bad. ???????? 1 picture isfrom last time when we came (like a month ago) when we got a burger it was a bit dry but the chicken here is alwaysgreat.???????? Read more