Reviews for Chipotle Mexican Grill in Menomonee Falls, WI

They staff here was great. I had food door dashed that wasn?t quite up to par. I came in and they immediately rectified the... situation and then some. Meechie (I apologize if spelling is incorrect) did a fantastic job, along with another associate! Ialways have an amazing experience here. I?m sure it was a door dash issue, regardless they made it better! Thank you for thegreat customer service! Read more

Don?t online order here. Second try online ordering thinking everything was going to be okay. Ordered chicken hard shell tacos... for my kid and we only received one taco. Online it states you?d get two shells. Ordered chocolate milk and received white milk.It seems that these ?mistakes? are intentional or that no one cares? Last time I ordered a salad and received half of an avocadoskin when I ordered guac. The salad was also extremely watery. I know working in food service sucks but you literally are justmaking orders and putting them in a bag on the pick up shelf. Today they were ONLY taking online orders so there really noexcuse as to why items were wrong or missing. Read more

It disappoints me when I get guac and I?m paying 3 bucks for it and they just give a tbsp. How greedy does one get?!?!

Now I know staffing has impacted many things in regards to quantity and time management and I am totally okay and understanding... of that but when you serve guacamole that has turned brown due to it not being fresh that?s just a quality issue which is acontrollable. Very disappointed with quality. Will give another chance on a different day. Read more

I stop by this location on my way home from work about once a week . I order a burrito bowl and a side of guacamole through the... app for pickup. The quac today was straight brown and runny. $3 for a side of guacamole and they give me this trash it?s easyto say I won?t be returning. Read more

Chipotle is by far my favorite "fast food" type place for a burrito. I have been addicted to it for years!! Unfortunately, I... have seen the prices go up so much that I can't afford to eat there is often as I wish I could! I don't like that guacamole isan extra $3. This location has always been very accurate with my orders, it is clean, staff is friendly, And I have nocomplaints there. I'm excited they are building one in West Bend because I'll probably be their best customer! Read more

Rude and disrespectful. My mother and I were ordering our food but they kept making comments that they couldn?t hear or... understand us and even laughed about it during the whole process. Turn down the music then and be patient. They literallystarted ignoring my mom from ordering. They claimed she wasn?t making sense because of her accent and mask on. And laughed aboutit! Wanting to keep the peace, I said nothing. When handing our food, they literally threw it on the table! They did not hand usthe bag of food, they THREW the bag! It even made a loud thud sound. I was actually more shocked that they did that. I loveeating at Chipotle, but this specific place I do not recommend. I honestly felt they were doing it on purpose. We were planningon staying to eat, but with the service we got, we decided to just leave. We felt very uncomfortable. I worked in customerservice, that was not customer service. That was Rude and Disrespectful. Read more

That how much freaking meat i got. I order a half and half and they didn't even put chicken in it. Not once not twice but 3rd... time. I am done with this chipotle. I rather have a walmart salad. So disappointed. Worst chipotle ever. Who TF just put 2 pieceof meat in there food. Paid $10 for Nothing. Don't recommend going there anymore. Read more