Reviews for BJ's Restaurant & Brewhouse in Mentor, OH
Enjoyed drinks and dinner with friends on busy Friday Night. 45 minute wait for a table but we enjoyed drinks at the bar and... time went quickly. Dianne was our server and she was engaging and friendly. Food was very good and service was better. We willreturn. Read more
Excellent service. Great food. Good craft beers. Had the salmon dinner.... outstanding and ample portion.
Food was good and could've been more for my kids but that left them room for dessert. We left happy and full. This was our first... time here so we will return. Kealeigh s. Was our server n she was so sweet n understanding. Only reason I gave it 4 stars is cuzthe portion was smaller, no one truly greeted us as soon as we got inside n I would love napkins n condiments on the tablealready but it's ok. I'm still coming back!! They have great things for kids to do! That's rare to find.. stimulate our minds..yesssss.. thank u guys tho. Read more
Wife and I stopped by for an early date night dinner, staff were extremely polite and professional. Our server even pointed me... to their app and gave us some tips on how to use it. We ordered some appetizers and shared a pizza and beer, delicious ofcourse! Highly recommend for anyone looking for good food, drinks and atmosphere. Read more
Tracy my waitress was excellent. Very helpful and didn't make me feel bad eating alone..
So here is the issue. I have been here three times: once when they opened, once a couple months after they opened, and again a... couple of days ago. If I was making this review after the second time visits, it would be one star. The first two visits hadthe same issues: long wait for a table, very slow service, and the pizzas we got each time were sad excuses for pizza. All breadand no toppings. Yet, for some reason, I decided to give this place a third chance. My mindset going in was to get somethingthat wasn't the pizza and to try some of their beers. I also specifically went during a time when it would not be superbusy. The service was quicker this time, though it did take a bit before my appetizer came out. Also, the lady behind the barended up in a verbal argument with one of the other employees that briefly spilled out from the kitchen into the restaurantfloor. It happens, but it was surprising. I ended up getting a wheat beer (Harvest Hefeweizen), a fruity cider sample (BerryBurst Cider), potato skins, and fish and chips. I love Blue Moon so I tried their wheat beer, but it was kind of whatever. Itdid not have a lot of flavor and I could not tell it was even a wheat beer. The cider I sampled was much better. It smelledgreat, had a nice fruity flavor, and was very smooth. The potato skins were not crispy, but they were not dry either. They hada fine amount of toppings on them and the sauces that came with the skins were enjoyable. The fish was great. Crispy on theoutside, soft and juicy fish on the inside. The fish was so tender that all I needed was a fork to break it into pieces. Thefries were crispy and tasted alright, but they were nowhere near warm. If I had only the most recent experience, I would haverated this place 4 stars. However, because of the previous experiences, I have to give it 3 stars. Read more
Can you say Siberia??? This restaurant wasn't much warmer than the outside temps and today was a very cold day!! Every customer... and almost all the servers wore their jackets the whole time!!! I could not wait to get out of that freezer called arestaurant!! It took 10 minutes after being sat to even see our server, then another 10 minutes at least, to get our drinks. Wewere literally 1 minute away from walking out and heading to the Japanese Hibachi. I had an appetizer of Ahi Poke which I likedand I also had Mahi mahi tacos, very good but messy! My husband had a Bistro burger and he really liked it. Sadly they didn'thave any chicken thighs and we really was looking forward to trying them! I had a churro pizookie and OMG....it wasscrumptious!!!!! Mmmm All in all the food was great but the frigid atmosphere made it a very unpleasant evening. Happy birthdayto me!! Read more
I love this place and the food but the 2 older hostess ladies were extremely rude and unhelpful when we called about online... questions. When we entered into the restaurant they still were rude, quiet and disregarded us. We had a young lady on crutcheswith a chronic disease who can only stand for a certain amount of time and has to get injections at certain amount of timesthrough the day. we planned dinner around her schedule with plenty of time. several other guests got sat before us….soupsetting. We are a great family, we loved the place, but won’t be coming back unfortunately. Read more