Reviews for Pizza Hut in Mentor, OH
We have received great food and service from this location!! I would suggest to order through their app or walk in. I tried to... call in an order and was very frustrated because I was talking to someone that was not at their location but possibly an outsidesource (assuming not even in same country because there was a huge language barrier). And yes I called the local number???? Read more
Tried calling my order in, whoever was the person was not very informative, couldn't get our order right. So we went to the... store itself and we our pizza within 25 minutes. Never calling an order in again. I rate your call in service, NO stars Read more
I really only order cheezy bread from this location since they mess up my pizza every Time and today I ordered bread sticks and... got buffalo sauce insted of marinara. Taste I give it a 4 but service I give a 1 star Read more
The head chef at this location always manages to make an impressive pizza. Due to his extensive culinary training in New York, I... would say this is one of the best pizza places in Ohio. The staff is extremely friendly and the food is always cooked toperfection. Read more
Ive ordered here for two years running. delivery drivers are nice and on time every time. Sometimes the pizzas could be better... though. especially when selecting the bbq sauce option for the pizza sauce. its not bad but its not the greatest. Read more
My husband and I ordered the new Detroit pizza with double pepperoni. When we got the pizza, it was a complete pool of sauce,... and barely any cheese. We called the restaurant and asked for a remake and stated what was wrong. The gentleman rudely stated hewill not remake it and we can call corporate on the website if we want to. We asked for his name and he hung the phone up. Atthis point, I have NEVER experienced customer service like that from anywhere. I?m not sure if day shift is as rude as nightshift but we definitely will not be back. I would think twice before ordering from this Pizza Hut. There?s numerous pizza placesaround us and they know how to give quality customer service. I am actually truly disappointed in this place. I would pick adifferent pizza place before wasting money here. This occurred the evening of 9/20/21. Read more
Stuffed crust had barely any cheese. Pizza was probably the thinnest ive ever gotten. Barely any sauce. One of the worst... experiences I've ever had with pizza. Read more
"Fast, efficient, polite service, great prices location is also good. I like they have a drive thru.