Loading
  • Open:
    10:00 AM - 10:00 PM
  • Contact:
  • Cuisines:

    American North American

    American North American

  • Features:

    Takeout , Delivery , Non-Contact Delivery

  • Dietary:

    Vegetarian

  • Known for:

    Happy hour food, Late-night food, Small plates, Casual, Vegetarian options, Kids menu, Drive-through, Good for kids, Quick bite, Coffee, Comfort food, Great dessert, Dinner, Popular Dinner, Staff required to disinfect surfaces between visits, Lunch, Mask required, Popular Lunch, Staff wear masks, Good for groups, Curbside pickup, Solo dining, Fast service, Family-friendly, High chairs, Braille menu, Restroom, Seating, Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Wheelchair accessible seating, Credit Card Payments, Debit cards, NFC mobile payments, College students, Popular with Tourists, Breakfast, Popular Breakfast, Dessert, Dine-in,
    Read more

Steak 'n Shake in Mentor, OH, is a American restaurant with average rating of 2.7 stars. Curious? Here’s what other visitors have to say about Steak 'n Shake. Today, Steak 'n Shake is open from 10:00 AM to 10:00 PM. Whether you’re a small party of two or celebrating with a group, call ahead and reserve your table at (440) 639-8734.

Don’t feel like leaving the house? You can order your next meal from Steak 'n Shake through Uber Eats or DoorDash.

Looking for something specific? Steak 'n Shake includes vegetarian dietary options.

Looking for different restaurants with a similar menu? You should check out Primoz Pizzeria Mentor and Mentor Brewing Company | The Brew Mentor.

Share your experience here with others! Leave a review!

Teresa Brown 1 year ago
1

Terrible Terrible service. Waited 45 min for 3 of our 6 dinners. And 10 more minutes for the other 3 which weren't even... complete. People that came in after us received their orders before we got a few of ours. We had to ask several times to get 2French fries and apple sauces for the kids, finally got them 50 min after we ordered. My burger had cheese on it even though Ididn't order cheese. It took 1 hour (after i through a fit and was leaving) to get it corrected. I couldn't even just get mymoney back and leave because we have to order on a kiosk and it printed a blank receipt and also there was literally no onearound. They would leave the orders on the counter and run to the back. I contacted corporate but after 11 days still have heardnothing. Read more

Gary Croson 1 year ago
1

Was HORRIBLE. The place smelled bad the floor was slippery as hell, probably cause they never changed the greasy water from the... kitchen. The hamburger was paper thin. Guy came out to grab the trays from the trash bin area and never cleaned up the area thatlooked like a land fill. Steak n Shake should be ashamed for what they did to this place. It use to be outstanding with waitersthat took care of you and burgers that you could at least see between the bun. Never go there again, Steak n Shake should removetheir name from the building out of embarrassment. Read more

1024drs 1 year ago
1

Haven't been to this location in about 5 years. Last time I was there, it was a clean place, with helpful staff. Not so much... anymore. Not only was my order incorrect, the place, especially the bathroom, looked like it hadn't been cleaned in months! Grease everywhere, no paper towels to dry your hands, and literally dried urine on the floors of the bathroom. Not to mention,the staff had their family and friends there, and my 7 year old daughter and I had to listen to them banter back and forth whilewe waited for and endured a sub par meal. I don't expect a 5 star experience at Steak and Shake, but I would expect at leastsome professionalism, and a clean place. Maybe if the manager wasn't out toking with her employees on their break, and beforework, you would have the aforementioned amenities. To whomever is the franchise owner, you should probably just cut bait now,because this staff is worthless, and you're going to lose your business in the long run anways because of them. Read more

Eric Longshaw 1 year ago
1

What a dirty place and the food was garbage. It smells like the dirty men's room. Don't eat or drink anything from their.... Management should be fired and the place should be closed until they clean it up. It's a reason why there was only 4 peopleeating there. It is like the truck driver's say if it's not busy something wrong with the place. I didn't follow the advice andnow I'm out $50.00. Nobody could eat the food. Read more

Donald Thompson 1 year ago
3

The food was not that great. But, the shake was phenomenal. The fries tasted and felt like cardboard. The Burger was ok.... Everyone was friendly and nice. The food was a decent cost. I can't remember the Burger name I had. Read more

Q & A

Activity Feed

FAQs

When is Steak 'n Shake open?

Steak 'n Shake is open on the following days:

Monday: 10:00 AM - 10:00 PM

Tuesday: 10:00 AM - 10:00 PM

Wednesday: 10:00 AM - 10:00 PM

Thursday: 10:00 AM - 10:00 PM

Friday: 10:00 AM - 10:00 PM

Saturday: 10:00 AM - 10:00 PM

Sunday: 10:00 AM - 10:00 PM

What forms of payment are accepted at Steak 'n Shake?

They accept Credit, Debit, Apple Pay and Google Pay at Steak 'n Shake.

Does Steak 'n Shake offer delivery?

Yes, Steak 'n Shake offers delivery.

Does Steak 'n Shake have a kids menu?

Yes, Steak 'n Shake has a kids menu, view their kids menu on Sirved.

Does Steak 'n Shake serve breakfast?

Yes, Steak 'n Shake serves breakfast, view their breakfast menu on Sirved.