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Reviews for El Pollo Loco in Merced, CA

Kris Hernandez 1 year ago
2

Have come here a few times and ordered the same meal. Charged different prices each time, but received the exact same thing. No... combo order or any additions to the order, just random price change. Read more

Veronica Jacinto 1 year ago
5

Since this place is relatively close to my job and it?s one of the few good restaurants in Merced, I tend to go often! Every... time I go I am greeted with a friendly voice through the drive thru speaker and they are quick to get their orders out whichmakes it super convenient for my 30 minute lunches! Thank you EPL! Ps. their grande avocado bowls are amazing! Read more

Ron Crowe 1 year ago
4

Stopped in for dinner after work They seemed to be short staffed and stressed. None of the workers were happy And none of them... smiled or greeted me. The only positive thing was the food was great Read more

jose silvar 1 year ago
5

Went back today again for the third time this week thru the drive thru. Chk number 333. My 7th month pregnant wife can not get... enough of the chicken! Thank you el Pollo Loco for such delicious chicken and on top of everything, a very healthy choice. Willbe back soon Read more

Andres 1 year ago
5

I bought a tacos Al carbon combo for 5.99$ very filling for the price and really great customer service. The manager at the... front was really kind and fast with all her customers. Read more

Marilyn Gutierrez Solis 1 year ago
4

I ordered the double chicken tostada bowl looking thing. And it was very delicious. Everything was well cooked. And I loved the... salsas they gave me. Will be coming back for more. They didn't give me my chips and I had a coupon for chips and Guacamole.They scanned the coupon but when Ieft with my order, they were missing ???? Read more

Salina Mae 1 year ago
1

All of there food tasted like cleaning supplies. The chicken, tacos and even the salsa! I order late night and by the time I got... home it was too late to call. I called them the next day and all they could offer is 25% of my order. I asked to speak to themanager and the lady on the phone said she was the manager. Classic. Read more

Mireya Rodriguez 2 years ago
5

I ordered ahead of time through the app which offered me 15% off my entire order. I ordered 2 double chicken avocado salads for... my mom and I. They had it ready under 9 minutes from when I placed the order to when I got to the store. There's Bilingualcustomer service( spanish & English ), Real friendly cashier named Gricelda. Fast efficient service in the drive through andwalk in. Face masks are required. Very clean store, bathrooms are clean they do need toilet seat covers, toilet paper andpaper towels because they had at least toilet paper everything else was out, when my mom when to use the restroom there wasjust enough toiletpaper for her because it was so busy. But I'm most impressed with their food, efficiency and service.Delicious meal for both my mom and I! Thank you good job guys! Read more