Reviews for It's Just Wings in Mercedes, TX
It's alright
I recently placed an order through Door Dash. Door Dash driver was amazing!! Even when the restaurant got my order incorrect,... Door Dash went back to pick it up. The restaurant and manager, however, if I could give a negative star, it would be. I calledthe restaurant to tell them that they didn?t package an order. Management blamed Door Dash for not checking the order so they?were responsible.? Mind you, the restaurant is the one that packages the orders into the boxes!! How are they not going totake blame for packaging the wrong food. The delivery company ensures the amount of boxes are correct, but if they believe thedeliverer should have opened all boxes to ensure they are correct, then they are violating all sanitary protocols. After 15minutes of getting the run around management then tells that they will remake the order but I need pick it up. I spent $15 fordelivery services and tip and now management was useless in this situation. Very unprofessional. Thankfully the number for doordash was still active and the delivery driver was able to pick up the items. This restaurant should not be operating withdelivery companies if they are solely going to place blame on the delivery company. 2nd issue: as I finally got to eating thewings I ordered, I bit into 4 raw wings which I had to throw away. Undercooked chicken is unacceptable!! Very bad experience tosay the least for trying this place for the first time. Read more
