Reviews for Benny&Co. in Mercier, QC

Got a sale cost 18$ hardly no chicken just lettuce

Basic chicken and freezer fries. If you're looking for a chicken breast meal definitely would pick here over St Hubert. Chicken... is tender and moist. Read more

Great chicken, wings, poutine, salads and drinks! The prices are fair and worth every nickel and dime!

Good food, fast service, staff offers service within what you'd expect.

It's sad to see that over the past couple of months, there are more negative reviews than positive. I order here all the time... because we live in the area and my husband cannot eat at many places because he has celiac. Here are the issues we've beennoticing lately. 1- I always have to call to place an order to confirm that I want rice, not fries AND no bread (I orderedonline once and did manage to find a section to write comments and they still provided the bread found on the chicken. Myhusband is celiac; he cannot eat the bread! When I called to complain, the manager wasn't empathetic whatsoever and admittedthey don't look at the comments section. It's such a waste of time calling in because it takes longer than ordering online, butsince they don't read their comments, I have no choice) 2- When I call, the girls on the phone are sometimes rude. Naturally thestaff rotates, and I get you can be short staffed, but there is no need to be rude. I am not rude with you! 3- When I call tocomplain because of a mistake, sometimes they tell me the manager cannot speak to me because they are too busy and will call meback the next day. They don't call back the next day... this has happened more than once. 4- Constant mistakes - always forgetto switch the fries to rice (although this past month they have gotten better because they added a note in my file because Iconstantly called to complain). Either way, I ordered a salad last night with ranch, but I got balsamic vinegar instead when itis clearly indicated on the bill the right order. When they first opened, they were on the ball! The food is good, and since wedon't have many options in the area, we will continue to order here for now, but the service has definitely gotten worse andpeople should be aware that they will most likely get it wrong than right. Final comment about Benny&Co in general: it sucksthat the fries are cooked WITH other gluten items. Don't advertise that they are gluten free on your website F Read more

this is the 2nd time I ordered there and the Delivery is was late again. Really good chicken and Ribs that why I left 2 stars.... The first time I ordered it was 30 min late I could live with that hence the reason I ordered again. The second time I orderedthis past Saturday it came 1 hour and a half LATE which is not acceptable. I called after and hour to ask where it was and theperson told me its on the way she said give or take 5 to 10 min max. 20 min later it was here. That being said food was good butnot worth the wait. Order from St Hubert or Coc O Bec where they at least show up on time. Read more

The best chicken spot in town. Other places, like St-Hubert, have lost their touch. If you want consistency and fresh food try... this place! In Quebec this is the place to go for your chicken, club sandwich, or poutine needs! Read more

The best Benny's I've ever been to. Super modern, equipped with kids play area, modern seating arrangement, salad bar, specialty... soda fountain, even cool fun facts about the history on the walls! Food was really delicious, staff was friendly and prices wereextremely affordable! Definitely recommend this location!! Read more