Reviews for Cold Stone Creamery in Meriden, CT
Super-duper yummy! Excellent service, too!
Came here 30 mins before close and was turned away in a very rude manner. Will not be visiting this location again. Absolutely... unacceptable to not take customers during business hours. Read more
Went to coldstone today in Meriden the sign said open and the door was open. There was a line. The girls told us we cannot join... the line as it was getting too big. Mind you it was 8:33pm and they close at 9pm. Drove 25 minutes to be turned away by ateenager. Guess I will be taking my business elsewhere! Read more
Ordered online through there website which uses Uber eats they subcontract to deliver. Was delivered to wrong address. Called... cold stone and some girl answers no help, useless. She said it?s not there fault, but yet they subcontract to Uber Eats . Shecan?t even get in touch with the manager coincidently, and supposedly will give our info to manager, which never called usback. Then she called back and we?re told to call Uber which we did and they say it?s not on them but it?s on Cold Stone sinceordered through cold stone. It?s Ridiculous. We Call again. This time girl says we can get credit but it?s not there fault nexttime. Omg really. Our fault that u contract out to Uber eats which we can?t even get ahold of a driver via text and even by ColdStone. I?m sure it?s some young idiot teenager working at Cold Stone, but she was so rude and not to mention a manger on-site to speak with is ridiculous. They need better training on all levels. Kicker, The idiot calls me one more time to tell me now shecan?t find the online order. At that point I was done and called my credit card company for a charge back. Wow the level ofcompetency here is amazing. Read more
Deserves no stars what so ever teenage girls refused to remake my order that was done with wrong flavor when I ordered online... and never even ate the damn ice cream for 8$ I could?ve taken myself to Starbucks they never have a problem giving greatcustomer service! Screw these little girls management needs to give them proper training so they know what customer serviceactually means. Read more
This is the only ice cream that I eat when I am am out. My little girls and I eats hear at less 2 times a week. The worker in... the morning So nice and friendly, here is so sweet and out going. They make you wants to come back. The store place is clean andthe ice cream is always fresh. I love this place. Enjoy guys. Read more
Good taste and the staff service is quite good (contrary to the recent comments). We ordered two cones - Coffee lover and Cookie... n Cream - tasty! Read more
Cakes are half the size they used to be. Bought a cake today. I asked them to write Happy Birthday Edna on it. They wrote... Habby Birthday Enda. What the heck? Read more