Reviews for Pretzelmaker in Meriden, CT
Never go to the pretzel maker down stairs in the Meriden mall if you work there or are just going there. The old woman who runs... it is completely rude and unprofessional and on top of it all argues with her customers. I get my pretzels from pretzel makerall the time but just make sure you go get them at the upstairs one near the food court. Read more
The pretzel bites were not cooked all the way, still doughy and when I asked for a refund he stated couldn't do that starting he... can make me another batch, I stated that was fine, then processed to say that he knew I was going to come back and complain cause he made them fresh, I let him know that I did see they were fresh they just wasn't cooked all the way, he said with mecoming back to let him know bout this product and me not being satisfied that I'm being rude, I never raised my voice to him, Ijust said I dont like things that's not cooked all the way, he proceeded to talk over me and was very rude himself, as Istepped to the side to let the customer behind me order, which the ordered cinnamon bites, he was rude to her and she was notsatisfied as well, she went to walk away and said she will never come back to this one again, I just looked and observed himcontinue to make a new batch was made make sure he's not going to tainted them, I kindly got my bites and walked away, $ 8.59down the drain. I will never go back to any of them if they are going to be rude and continue to argue when the customer is notarguing with him Read more
Baking excellent pretzels since 1994 - SaJay is a very friendly guy - pleasure to chat with - Very clean store
Whenever my daughter and I come to the mall we always stop for a pretzel or a pretzel dog. Everything is always delicious
Just writing this review makes me want to go get a salted pretzel. They are that good.
Their pretzels are so good! If you're a pretzel lover, you have to check out this place out!
Love the pretzels, hate the staff. The kiosk on the Best Buy end has some of the rudest and grouchiest employees in the Mall.... They don't know how to talk to customers, they act hostile and have huge attitudes. Skip the pretzel- not worth the wait, theunpleasant transaction, or the money they charge (OVERPRICED). Read more
a long time to get to pick him up, and a lot waiting