Reviews for Baskin-Robbins in Merrillville, IN
Terrible location, I'm just gone say that. How are you in walking distance to a large apartment complex and many homes to... children(ice cream) & adults(caffeine) or whatever one wants and your dining area is never open. Oh, not to mention survey codesor the store number does not work when try to complete surveys which rises my suspension, is this a real store? But what I amseeing with the line up of many other restaurants or fast food establishments, their doing what they please. It's not aboutcustomer service anymore only a paycheck. Read more
Went with granddaughters ordered 2 double as scoop cups and paid for 2 double scoops. Got home 2single scoops in bag. Never... get the we order right. Read more
They're always out if everything. Extremely slow a few of them are just diwn right rude and you can necer go by the hours... posted. and ho Read more
If I could give negative stars, I would. Never have any flavors available and the speaker in drive thru is horrible...can't hear... them well and when asked to repeat what they say, they get rude and tell you to wait.. FOREVER. I see why this place is neverbusy, who wants to go to an ice cream place that has no ice flavors that they advertise. Read more
Highly unreliable. Often they don?t have flavors of ice cream that they advertise, went there tonight at 8pm and they stated... they were closing early tonight??!! Like your sign still says open and online it says you close at 10pm??! Was simply told ?I?msorry but we are just gokmg to close early today?. Unacceptable. I?d rather drive a couple miles south to the one on hwy 30 andget reliable service. Read more
I had previously given them 5 stars until I met the rude ass employee/manager named Z who I felt offended me when I visited this... establishment. I definitely will not be back and I felt like he may have put something in my drink because it tasted awful ithink that was his intention for me not to be satisfied so I threw it away... P.S. Z you are not black dude get over it Read more
Everyone was courteous and fast. The donuts were fresh and the new flavors are delicious. Im not a huge sweet eater but when I... want something fast, Im coming back here. Read more
Unprofessional. Rude. Bad customer service