Reviews for Starbucks in Merritt, BC
I have waited half an hour for one hot drink and customer service was so bad. I just left without getting my coffee. They were... rude. Never ever o had a this bad customer service. Not recommending any one. Read more
The second worst Starbucks I have ever been to. I simply asked for an extra hot extra foamy latte and had to send it back three... separate times and they still did not get it right. If there is another Starbucks in the area find it and go there and leave usone alone Read more
Staff were friendly and hard working. My only complaint, huge lines. Probably because it's a popular spot just off the... highway. Love moved pretty good, and my order was ready fairly quickly. Thank you. Read more
Waited 30 minutes for our drinks?. Their ticket machine broke or something and everyone in the store had to wait. It was awful.... Not sure why it took them 30mintues to realize the tickets weren?t printing ?.. all the employees were literally standing theredoing nothing. Bathrooms were also really gross. Read more
As a local, I often see the time changes. I don't mind. But after having a long day, going for a drive for a nice coffee after a... long day would be nice. Sadly, I saw the time's change again from 6pm to 3:30pm. ???? Do I dare make the drive to Kamloops fora coffee? Read more
I enjoyed my experience at this location. The young man that took our drive thru order was a delight, he sounded like he was... enjoying his day ????. The young lady at the window was lovely as well. Read more
I've given up on this location. It is the worst Starbucks I've encountered anywhere in the world. I would often stop here for a... quick iced Chai tea latte on my way to/from Kamloops & Vancouver all summer 2021. Sometimes they would be out of ice, othertimes they would overload my drink with ice despite my request to go easy on the ice. That's no big deal relative to when astaff member came out and placed a "Closed" notice on the order microphone as the car in front of me was driving up to place hisorder. This was at 3 pm. No walking to the end of the line-up; just blatantly doing it in front of everyone with no apologies orexplanation. There were at least 6 other cars behind me waiting in the long gauntlet drive-through line-up. They wouldn't openthe drive-through window and also stuck a sign up there saying that they adjusted their hours, although that sign said 5 pm (seeattached time-stamp photos). And they would lock their main doors, so forget about walking-in to order. I made a formalcomplaint to Starbucks corporate about this behaviour and their regional manager contacted me to apologize. Apparently they'vehad problems with hiring, which is hard to understand why McDonald's & Tim Horton's drive-throughs in the same location don'tseem to have the same problem. One would think that Starbucks would be more appealing as an employer. I thought I'd give themanother chance after talking to them about the problem, but throughout Sept & early Oct they were consistently closed despitetheir posted hours saying otherwise. So I wouldn't waste any more time even trying this place. You shouldn't either. Hopefullythis place shuts down for good rather than continually frustrate already weary drivers hoping for a caffeine break. Read more
Extremely understaffed and under trained. It took 15 minutes to order a single drip coffee and they wouldn't let me put in my... own cream. They didn't add enough and the coffee was disgusting. Waste of my time. Read more