Reviews for Panda Express in Mesa, AZ
Service was good, people friendly, but the Kung pao chicken recipe was too salty,please pay attention to portions!
DELIVERY REVIEW: Very iffy food quality when compared to a stand-alone panda restaurant. All stand alone restaurants include the... basic sauces that go with items (think teriyaki is given with teriyaki chicken, sweet and sour is given with eggrolls or creamcheese rangoons) but even WITH THESE ITEMS SPECIFICALLY REQUESTED, they were left out of the order. Requested soy and chili andgot none. Ordered premium meat items that cost extra$$ and was given doubles of other items instead. (Meaning I paid for 2premium items and got regular substitutions instead). Substitutions were made without notifying me, the driver, or refunding thedifference. And my order wasn't even during a rush period.. it was an hour before closing on a Tuesday. My annoyance made mewant to give a lower rating, but two of the items were hot and fresh.. one being orange chicken and that makes all thedifference, getting hot and saucy classic. 3 stars and will Never order delivery from here again. Read more
How are you going to change people for this burnt chicken !!!! That disgusting!!! Worst customer service EVER !!!!!
Food was good but when i got a plate they only gave me a half a scoop of entrys not asking for much. But 3 shimp and a few bits... of chicken for 11 buck's is rough. #FreeDylan Read more
I?m really, really, REALLY disappointed in this location particularly. Panda Express is one of my favorite places to eat when... I?m in the heart of our small town shopping or running errands, and I?ve just about reached the point where the substandard foodand uncaring staff I?ve experienced over the last 3 or 4 visits can no longer be tolerated. If you go to this location anytimethey?re slow and the food has been sitting, they don?t replace the food to keep it fresh. They just leave it there under theheat lamp and I?m not sure exactly why, but their food gets hard and dry and is more like jerky than Chinese food, and I?m notable to believe I?m the only one who?s noticed the problem. It used to happen occasionally. But literally the last 3 or 4 timesI went the teriyaki chicken looked inedible and old, and I ended up having to resort to eating something else which as it turnedout was no better. I?ve had the orange chicken plenty of times before. But this last time it was hard as a rock and once thatglaze dries out it becomes rubbery and changes flavor drastically. Well, I finally couldn?t take it after the last time andspoke to a woman there who refused to take the two item entree of orange chicken back and only offered me a tiny box of teriyakichicken as a consolation for their failures, which mind you I didn?t order in the first place because it looked like it had beensitting and sure enough, the teriyaki wasn?t right either. What irritated me further was she tried to say that the orangechicken has ?always? been made with that same texture and flavor and that it was apparently me that couldn?t taste right, eventhough I?ve been going to Panda Express since the mid-90?s and surely longer than she?s been working there. She was old enoughto know how you?re supposed to treat customers (probably late 40s or more) and I was very kind and didn?t come at her funny oranything. In fact, I never ever send my food back anywhere when it?s bad because I don?t want to Read more
My wife & I ate here Saturday 11/27/21 we both got food poisoning!! The Orange Chicken tasted hella suspect. I wouldn't be... suprised if it's not real chicken. Read more
I remember the first time my grandmother brouguyot me here and had me try the orange chicken. It did not sound good to me in the... least bit, however I was in love at the first bite. My daughter now loves the orange chicken at Panda Express, and requests itany time we go. Read more
Always out of options. Generally grumpy employees. It's edible but there are better choices....especially outside of the mall.