Reviews for Karla Cuban Bakery | Westchester Store in Miami, FL

Real cuban food customer service amazing and the store is super ????

1-star to management for only having 1 employee in the morning. Making service extremely slow since it?s one person to prepare... Uber orders as well as help physical customers. Read more

Croquetas are great empanadas are quality pastelitos are flakey and delicious.

Foods not fresh. Staff is nice but needs allot of training. I guess the new owners just don't care. They didn't have enough of... the food under eats came to pick up. If they keep on like this Karla bakery will not be there for long. It's a shame. Theyused to be a delicious bakery Read more

Take a good look at these pictures and the address. I don't know about other locations but at this location nothing is fresh... everything is frozen. The staff was friendly enough and I don't blame them, shame on the owners with signs that boast "3generations perfectingthe dough" I think that's how long the dough has been in the freezer. There is nothing Cuban about thetaste. Our empanadas had just been made and when we bit into them there was still ice in the middle. Read more

I have always liked going to Karla Bakery for the quality of its products and cuisine, but for some time now they have changed a... lot of personnel and I don't know if they are not trained well or what. The Cuban sandwich is not the same, neither the cut northe amount of ham and cheese that it had. They were two liquid slices of ham and cheese. The boiling coffee that burned my lipand tongue that is a pity not to be able to put the photo. That was what happened today and I still can't eat. And the sillyquestions, what if I didn't ask for it lukewarm, ?? What if I didn't feel it in the glass that was so hot? Etc ... please !! Those machines are at the right temperature, the coffee is not boiling, they don't even give me a napkin. And that there wereno clients, only I was there, there were five people working than clients. And it was tremendously burned that I still can'teat the one he gave me ... it's not the same anymore. Since the Cuban staff left, the other Latin girls of another nationalitydo not give one at all ... it is my thinking, I have been going there for the two years of the pandemic, but forgive me, thisyear the attention and the quality of their products with the new staff who have one year to this part. Read more

This location doesn?t even have there coffee machine on in the morning, what Cuban bakery doesn?t have it on ?! I waited about 7... minutes just for coffee. And when I got it the coffee was maybe room temperature warm, when I informed him it wasn?t even hot hesaid yea I can kinda warm it up for you. All my other items were already cold by the time the coffee was done. He was alsoliving very slow. I had to heat the coffee at work just was coldish in the car to even drink it. For such a small place theyreally need to get there act together ! Most likely won?t be going back. Read more

Very clean, relaxed environment, great customer service, very good food.