Reviews for McDonald's in Miami, FL
If I could give 0 stars I would. Before they remodeled this location it was bad, but now it?s just worse than ever. Let?s first... start off with how outrages the turn around to get your food is. We waited exactly 35 min, 35 min with a hungry 1.5 year old and10 year old, to get our food. We felt the bag was pretty light and asked if that was all and was told yes, everything but friesbecause they had ran out! They were going to let us walk away without mentioning there were no fries to then be told ?there isnothing we can do about it?. Ridiculous! Let?s also mention that the inside doesn?t close till 11:30pm and at 8:30pm theystopped allowing people to go in and order because they are overwhelmed. That is NOT the customers fault! Now to sit there andwatch employees having conversations and just standing around doing absolutely nothing but having conversations within eachother while the manager is the only one running around trying to get orders out. Something seriously needs to change with thislocation. Read more
08-06-2022 Love that McDonald's is remodeling their stores/franchises. Maybe next they'll finally remodel some employee... attitudes and work ethic? The new people who hand you your order are so dead. The order takers are most of the willing. Thatspretty cool. Now, how in the world do you put tar tar sauce instead of mayonnaise on a McChicken? My tomatoes. Where in thefreak did they go? The ones I asked for to be added? Whatever. My fries were fresh n hot and desserts were well made. There'salways compromise somewhere even when it shouldn't exist at all..... My rating of this McDonalds? I'll give it 7/10 ONLYbecause I worked here for two years straight apart of the nightshift crew. I know how it is and how it can be. Perhaps my nextvist will be better? I shall see. EDIT 09-29-22 10:36 p.m: Added photos of the updated dine in and drive thru hours. ThisMcDonalds is clearly no longer 24 hours as you can see in the photos. Read more
Horrible experience doing breakfast only two people working inside the line of cars comes all the way out to the street need... better management. Ask for pumpkin spice coffee and was given caramel coffee way too strong and sweet. Read more
They get worse with everyday that passes. And it's impossible to call and speak to a manager about the situation because they... don't answer the phone. I had tried to get clarity from a manager at the window and she was somewhat mocking. That's my gentleway for saying rude. Read more
Sooo I try to steer from negative reviews however this particular McDonald's has very rude staff. Never fails everytime I go.... Usually my bad experience is in the mornings. They are not organized at all and it seems like none of them are morning peopleand it shows thru their bad attitudes. Lunch hours not really bad. Morning employess really need to get it together though. Read more
One of the slowest McDonald's I've ever been too. The line reaches out to the street, and they lock the doors for indoor... ordering. Oh, almost forgot, they like to close off the drive thru with a live employee and cones. Read more
RAW FOOD!!! Be careful! After multiple issues with receiving the correct order I got home only to take a bite of my quarter... pounder and find it was raw. All I needed was a plain double quarter pounder. I was already tired of the entire issue anddecided not to go back to argue again. I did take a photo for proof however. People ordering here might also want to take a bitebefore they leave there and make sure you don?t get food poisoning. Read more
I paid for lettuce and tomatoes and they forget as per usual. Out of all the McDonald?s in Cutler bay. This one is by far the... worst. Their team is disrespectful and has attitude. And they can never get the order right. I paid for lettuce and tomatoes andI don?t get either. This McDonalds is a scam. You ask for more topping they will charge you without giving it to you. It?sdisappointing to see that McDonald?s does not hire a new team or take action. THE SERVICE IS THE WORST!! Read more