Reviews for Pinecrest Bakery - South Miami in Miami, FL
slow and understaffed, bad customer sevice. You will feel discriminated coming here. Go somewhere else
Nobody wanted to assist me ? because I?m not bilingual. I asked if somebody can helped me 8 people working in the store ignored... me. My husband walked in after I walked out? they spoke English and attempted to assist them. I?ve never felt? discriminatedagainst in my whole life.. I grew up in this community & to be refused service because of my language is a bit unfair .. Read more
They gave me a hard time over the phone because I don?t speak Spanish and because they would be closing in 25 mins refused to... take my pickup order even though I told them I was 5 mins away. Place is a piece of trash when it comes to its employees. Read more
As always excellent service. I posted an issue with credit cards I long time ago but I could never complain about the excellent... service and food. Read more
I ordered 2 cakes for my twins 18 birthday. On the website it states what flavor cake cheese cake you like to order. My son... wanted a dolce de leche cheese cake. I have the receipt that states dolce de Leche but I got a guava favor. Of course my son wasDisappointed he was looking forward to having his dolce de Leche cheesecake. I call the next day to see if they can correct theorder, Well the lady on the phone argued that the cake was requested as guava I clearly have the picture and the receipt thatstates dolce de leche and instead of saying sure you can come by the next day and pick up your cheese cake or we got you fornext time. She was rude and horrible customer service last time I order anything from them Read more
Good pastries ???? and bread are set for you! For those who are hungry for it, come and enjoy ???? Cheers ????
Went to pick up two pies for a thanksgiving potluck at my work. I get to work and I took off the thanksgiving decoration to find... mold all over the pie I purchased here. It was truly embarrassing/disgusting and we didn?t get to enjoy dessert. Read more
5 Stars for the baker BUT the bakery sellers are HORRIBLE and they have such a horrible costumer service. They believe they are... still in Cuba and they even answer when you say GOOD MORNING. Read more