Reviews for Pizza Hut in Miami, FL
The worst customer service experience ever. Choose a different pizza place. I should have read the reviews.
I was ordering a pizza through the phone. After giving all my information (including my debit card information) the lady hung up... on me. I called back many times, but they never answered. They didn?t call me back either. The pizza has never arrived and I wascharged for that order. That happened on Sunday, May 1st 2022 at 11:54 P.M. Read more
I have been a good customer to these people I do not deserve the way they're treating me I asked for a Dr pepper they give me a ... Pepsi and they also screwed up on my pizza I asked them for a large supreme Pizza they give me a medium Pizza. This companyneeds to be checked out something's wrong the manager is not efficient the phone is not being correctly answered and then theyhang up on you. I hope one of the people that are in the higher-ups is reading what is going on with this company they need toshut the business down permanently! The better Business bureau should be called also! Read more
Hi. Not seats available to eat for no employees available and they increase the prices. A large pepperoni pizza 16.80 and little... secar only 6 dollar. So smart. Tell no employees available and increase price so if you do not pay employees you can bring lowprices. Really no employee or smart justifications ??? ???????????????? Read more
Ordered online for pick up went to get it after 30 minutes walked in and everyone was standing around i gave them my name they... told me my pizza wasn't ready yet i sat down right in front 15 minutes go by and the lady pulls a bag from under the counter shewas standing at an tells me that was my food. I asked her if my food had been there the whole time even when they told me itwasn't ready she said yes. Meanwhile the manger too busy telling a young man about using his phone came to the front 2xs while Iwas waiting. I won't be going back and I live a block away i don't recommend this pizza place Read more
The staff could be a bit friendlier... The facility could use some modernizing. All was OK, just not outstanding... and... everyone was rushing around, no smiles or welcome or thank yous. The restaurant is in an old dine-in restaurant. Chairs werestacked on top of tables, when I asked about dine in I was simply told "no dine in". Place could be more presentable. Food wasfine although not the best Pizza Hut Pizza I have had. Read more
I made my order online with specific instructions in the additional comments box as well. Both pizzas were made wrong even... though I marked it on their little boxes and took the time to type it in the additional comments box as well. The manager onduty actually said that the people in the back making the pizzas don?t get those instructions. Are you freaking kidding me?????Last time coming here. And I will definitely contact the supervisor above her as well. What a freaking joke!! The manager onduty was actually yelling at us. She needs instruction on how to treat people that are keeping the customers coming to thisestablishment Read more
Great food and customer service.