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Reviews for Pollo Tropical in Miami, FL

David Canela 1 year ago
2

I do not recommend this place. I asked for white rice, and they gave me brown rice, a little dry and hard. Besides, the portions... were small. In other restaurants the same order (half chicken, rice and beans) becomes in two meals. In this case, only servedme for one meal. And they didn?t give napkins either. I will not buy anything again there. Read more

Kartingst 2 years ago
4

Good place if you're tight on schedule and need something done in 15 minutes. That is if you're at the high activity times at... FIU. Best to order through grub hub 15 minutes prior when the time nears 12:00 so that you can get your food on time if you'rein a rush. Read more

Mercedes Guzman 2 years ago
1

Ordered and asked for an additional fork and they said ?no, only one.? Really?? Making pollo tropical and FIU look bad all in... one. Read more

Jose Rodriguez 2 years ago
1

Horrible service. Old lady making the food gave us attitude telling us to go outside because they are not serving inside and go... through the drive thru Screaming. While there?s no sign that says not being able to serve in the inside. I?m really upset withthis experience. Read more

Larisa Cherney 4 years ago
1

Probably the worst service you can get on campus! Don't get me wrong, I LOVE Pollo Tropical and I would eat it every day if... there was a better Pollo Tropical on campus, but I really try to avoid this one at all costs. After plenty of really horribleexperiences build up over a three year period, I have finally made the decision to severely limit going to this specific PolloTropical. Here a list as to why: 1. Long waits, if you ever want to get to class on time, make sure to plan an hour before ifyou're craving Pollo Tropical. 2. Better hope that you can try to communicate in some type of Spanish, because everyone who runsthe food out never speaks any sort of English. 3. Probably the worst trained employees, no customer satisfaction. if you'reasking for something extra or for a refill on a soda then prepare yourself to pay extra for it. 4. This specific Pollo TropicalDOES NOT and I repeat- ABSOLUTELY DOES NOT know about or accept any promotions the company has had. 5. The food is literallymore expensive here than an actual Pollo Tropical off campus. 6. Makes sure to always double check the contents of your food,I've noticed that they have tendencies to make lots of mistakes. 7. Poor management all around. I would gladly be willing toupdate my review if there are changes made to this restaurant in particular, the simple fact of the matter is that 9/10 timesI've gone, I've received really s*** service here. I'm not bashing Pollo Tropical, I genuinely enjoy Pollo Tropical's food and Ijust hope that some college kids can take a reference to this. Read more

Andres Quesada 5 years ago
5

Hands down the intersecrion of most delicious and also cheapest food on campus. Always get the quarter chicken with 2 sides,... bring my own water bottle to avoid a drink. That or a small tropichop both come out to less than 6 dollars including tax. Veryfilling and very healthy. Pro tip: they have hot sauce hidden in the back. Read more

Alexander Romano 6 years ago
4

This campus pollo tropical location is just as good as the regular fast food ones throughout the city. The staff has always been... friendly and completed orders in a relatively short length of time (in the face of long lunch rush lines in the Graham center) Read more

Fatality Miami 6 years ago
2

- Worst service. - They charge more than Pollo Tropical outside the university. - cilantro sauce is extra. - tray are always wet... with water. So they mess you up. - no soda refills !! Read more