Reviews for Starbucks in Miami, FL
Ok so here are the facts: - The supervisor named Jeramy is extremely rude. I was ordering my coffee from a young lady today, and... he shows up out of nowhere and tells her in a very rude tone shouting in front of customers ?You know what, just pack your stuffand leave!? - I ordered a croissant the other day & I got spoiled one with green fungus literally on the top of the croissant!!Same day I got also an expired bottle of juice!! The supervisors & the managers seems very rude at treating their employees andsometimes the customers. Such a shame they put such people in leadership positions. Read more
Easily the slowest Starbucks I?ve ever been to. Both trips. 4 people in front of me ? took 20min
Staff here are great, especially Jeremy. This location is also much faster than the Mary Brickell Village location. Only down... side is that you can't tip using the Starbucks app at this location. Read more
The awful customer service in this particular Starbucks is appalling. Every week I notice a new employee there and that seems to... be the issue; poor management. I've personally seen one of the managers named Jeremy treat his employees with distain, anddehumanizing manner which becomes a snowball effect. The customers complaining about lack of customer service is true, but theyneed to acknowledge that starts from poor management. If management treats their employees like they're expendable, theyemployee morale is not gonna be positive to no fault of their own. Summary: management is toxic, doesn't develop, and ratherfire and hire employees every week than to change their toxic leadership attitudes. Read more
Big joke!!! We order only one coffee we wait, people order after us will be serve before us, this day some person leave without... order :/ organization horrible!!! Was like 10 person before us wait same problem! Read more
Soooooo slow. I've never seen a Starbucks so slow. The staff are polite but I've had quite a few Karens jumping lines and... getting upset while in line. There are times that it is a 20 min wait for a drip coffee...this is any time of day...I want tolove it as the staff remember me when I come in but something has to be done on the management side because the staff will endup quitting as good as they are. Read more
I highly advise staying far away from this particular Starbucks. I thought that the group of young women who worked there were... insanely rude, but then I experienced the ?service? of a young man that was there today and I left absolutely mortified. He wasso disrespectful and downright nasty for absolutely no reason. I ordered my usual daily order and was met with pure disdain. Ihope they hire new people soon as this is becoming a regular occurrence for many people as other reviews suggest. Read more
After waiting for 25 minutes for my mobile order it wasn?t until I asked for the third time about my order that the barista... pointed out the dank mobile order shelf that was hidden in a dark tucked away corner behind slew of people. Nothing like eatingcold eggs bites with your hands (no fork included) and sipping on an extra water downed iced espresso on a Sunday morning. As aformer partner, this location has a lot of room for improvement. Read more