Reviews for The Cheesecake Factory in Miami, FL
I ordered curbside pickup and after waiting 20mins I called the number listed in the curbside area. I was then informed that I... needed to come in to pickup my order because they were short staffed. No problem, but once I opened my order after checking intomy hotel I was sadly disappointed. I ordered the chicken Parm sandwich and I was given the smallest chicken cutlet that had beenburned with barely any marinara sauce. I immediately called the restaurant and asked for a manager where I held the line for35mins before hanging up. Read more
Busy, busy busy location that handled the large group of patrons well and move through the waiting list quickly. (Reservations... highly suggested) Arrived early and thr 10 minute wait turned into 5. Comfortable seating for 6 and the waitress handled myenergetic sons (for their birthday) great! Tasty drinks and appetizers, cheesecake and 3 meals for under $200 great place to goto celebrate and you just need some cheesecake! Read more
The Cheesecake Factory is what it is. The prices are fair, the food is satisfactory and the service is good - deteriorating... slightly as the end of the day looms. Our server last night was good. Whilst his welcome and introduction was somewhat robotic,he was attentive, especially with my drink refill. Even before that last sip, a new glass was brought to the table. Similarly,aware that food delivery was painfully slow, he acknowledged the delay and assured us that our meals wouldn?t be too muchlonger. Having dined at various Cheesecake Factory restaurants across the country, including this one multiple times, my meallast night was my least favourite yet. The normally very good fish tacos were brought to the table cold. Having waited 20-25minutes for my meal, and not prepared to wait for a replacement, I decided not to mention it, nor the fact that one piece offish was broken in two and then obviously squished back together by kitchen staff. During our main courses, a server came over(not ours) and asked if she could take our candle away. Without waiting for a response, it was taken, and we were only part waythrough our meals. Admittedly, it was late in the day, but we were accepted into the restaurant, and so, quality food and ano-rush service should have been provided. It just isn?t fair to serve cold food nor to start dismantling our table ready forrestaurant closing. Read more
We visited on Mother's day (05/08/22). We had a nice time and enjoyed our food. The only problem we had was our waiter seemed to... always be in a rush. He need to find another job because I'm sure one of his roles is to be attentive to the customers and dueto that he forgot one of the cheesecakes we order which delayed us..smh Hope we never ger him again. Read more
The menu is HUGE. It can be overwhelming honestly but the choices are endless. Everything from burgers to Thai and everything in... between. Pictured is the spicy chipotle chicken pasta (lunch portion). It?s a very interesting flavor. First bite I didn?t knowif I loved it, but after a few more I began to really enjoy it. It?s spicy but not to the point where it isn?t enjoyable. Iwould give it an 8/10. Read more
We went out to eat dinner here on a Friday afternoon around 4pm and did not expect the place to be crowded. The place did not... look busy but it took a very long time to get our food. We started our order with roadside slider, they tasted okay but here nothot. I ordered the Thai chicken salad and the chicken was cold. I understand that it's a salad but the chicken was grilled and Iexpected it to be warm at least. My younger daughters split a pepperoni pizza, which my oldest enjoyed but my youngest found tobe too spicy. I tried it and I could understand how someone could find the pepperoni to be a little spicy. My husband orderedthe BBQ smokehouse burger and inhaled it in 2 second. He said that it was tasty and highly recommends it. I would have giventhis place a higher rating but the food took a long time to come out. We also never received any bread even though the waitressconfirmed it with us. Also, I was put off by the menu that had crumbs all over it. Read more
I love Cheesecake Factory. They have good food, big portions and huge menue variety and the prices are very ok too. This... location is really big. They have a deck and an outdoor sitting too . Food tasted good. The only negative comment is that Itdidn?t feel clean. It could be that is always very busy but still they must do their best to keep it very clean. It?s arestaurant at the end of the end ???? Read more
How disappointing. I went for my birthday! The service was slower than frozen molasses going uphill. I had to ask for my drink a... few times, and after 49 minutes of waiting for an appetizer (and still no drink), the order was wrong, so they took it back tocontinue to wait. But that's forgivable if the food would have been great, but unfortunately, it was not. I ordered the chickenmarsala, and my husband ordered the salmon. My chicken literally tasted and looked like microwaved chicken with some peppersprinkled on it. No salt. They, of course, slathered it in the sauce, but there was no hiding the lack of salt or thetexture. Th cheesecake did much to uplift my spirits, but I will NEVER eat there again. I will order cheesecake to go! I had thepumpkin cheesecake, and it was amazing. That's why they got an extra star. Read more