Reviews for Wendy's in Miami, FL
My grandson enjoyed Tenders&strawberry softie But The free toy the most Lol???? ???? ????
Very slow to take your order when you are the only person in the restaurant. No napkins no ketchup not bilingual. Will never... eat there again.Cold fries and burger that looked and tasted hours old under a heat lamp no kudos here Dave Thomas you wouldroll over in your grave if you made a surprise appearance Read more
I used to love Wendy's, but not anymore. Don't like their fries. They always have an old grease after taste. To me, if fries... are not good, nothing else matters. Read more
Terrible employees work here Saturday night because they cannot even stay open till the time they close! I came here at 12:15am... when clearly online they say they close at 1:00am! They left a whole entire line of 10 cars waiting till closing time withouteven a notice through the speaker at least? when we drive past the window, the employees were hiding in the back clearly awayfrom view. However I saw 1 girl which I?m sure there was another person. People like this should not work here and shouldprobably get fired. JUST SAYING. People come here hungry and you?re just gonna close earlier? Nah you don?t deserve to workhere. Read more
Waited for an hour in a long line. They were clearly understaffed regardless of knowing there would be an event nearby. Ended... up going home because we got tired of waiting and couldn't even place our order because of how slow they were. But thedrive-through looked fast... Read more
I come here often. I always enjoy my experience. The ladies at the cashier inside and at the drive thru are super nice and... helpful. They get you thru quickly and always have a smile. The food is good and fresh and they have a lot of variety. I don'thave any complaints about the food or staff. The bathroom is also always clean as well as the rest of the establishment. Read more
The service was really fast. The food well prepared. Everything clean
Incredibly frustrating experience overall, me and my friend ordered our food online for pickup roughly ten minutes before our... arrival. Once we arrived, it was slightly busy, so we waited for our order. However, multiple orders that were also pickup werequickly being handed out to customers far after ours were put in. Yes, we did order from the correct location. Someone hadthrown out the receipt for our order as we noticed the row of receipts were time stamped long after our submitted order. Wetried to flag down staff, but there was no sense of urgency or direction with the crew. Employees were wandering around lookinglost, fry and burger stations were left empty/ no one working, food left out in the open not under the warmer, and no one wascaring for the waiting customers in the front. A kind lady managed to flag the manager down and translate, neither of us knewSpanish, and the manager brushed us off stating they were busy. Busy? We waited an HOUR for food and watched multiple employeeswander around : no taking orders, no bagging food, nor restocking items. I worked six years in fast food as a manager and I havenever seen such a disorganized team. I'm only giving two stars as the manager did serve us our food, which was cold. Do yourselfa favor and just go to another wendys. Save yourself the headache. Read more