Reviews for Pollo Tropical in Miami Beach, FL
I got an order of chicken quesadilla wrap which is on website states has a cheddar cheese, when it was time to eat it I... discovered that cheese was missing. Which wouldn?t be a big deal if this wrap had more than 3 ingredients. Unbelievable :( Read more
Should change their opening time to 11am. I got there at 10:25 because they?re suppose to open at 10:30. At 10:45 a lady came... out telling me is closed and that they open at 10:30am ????????????. I don?t know if they don?t have clocks inside to tell thetime Or that they just lazy. Staff was inside looking at me and another person standing outside. It took them 20 minutes after?opening time? to actually open. ???? wasted my 30 minutes of lunch break and I left hungry. Read more
They got rid of the mashed potatoes which was the best side, and when I asked 2 polite questions about the menu, the check out... clerk was apathetic and displayed how much she didn?t care.. They need another person at the front. She didn?t get the orderright either, but we ate it. Read more
A picture is worth a thousand words and says much more than I can express about how disgusting this place must be.
Always fresh. Affordable prices to feed your family and kids or just on a lunch break! Taste better than at some restaurants... around south beach. Very nice and welcoming ladies taking and serving your orders on a timely matter! Real grilled juicychicken, not baked, grilled! ???? Read more
After lengthy contemplation of the various menu choices, I decided on the classic Cuban sandwich, which did not disappoint. It... far exceeded my expectations as far as flavor and portion size were concerned. It also was ready in a timely fashion, and theprice didn't take a big bite out of my budget. Well done, Pollo Tropical! Read more
One of the more popular Fast Food grilled chicken restaurant chains in the area, orders prepared in front of you, good value and... tasty. Gave 3 stars because the seating area and the restaurant in general could use some cleaning, we decided to take our foodhome because all the available tables were dirty, so recommend it more for takeout or delivery. Read more
Austin is AMAZING! He provided the BEST customer service while I was ordering my food today. He definitely deserves a raise!!... Keep up the great work! Read more