Reviews for Dunkin' in Middle River, MD
I get the 2 egg & cheese wraps often, but this last time one of the wraps had a quarter piece of an egg, and the other wrap had... a 1/2 piece of an egg, but looked like a bite had been taken out of it. I highly doubt someone took a bite of it, but that'swhat it looked like. I used to go out of my way to go there, but I will NEVER go to that location again. Awful. Read more
This is one of the most unprofessional Dunkin? Donuts. Every time I go in there no one speaks and says good morning or hello. I... typically walk out but I ordered and then I was over charged. I overheard the manager say oh you shouldn?t have charged it likethat. The manger doesn?t speak I do not go to that Dunkin? Donuts at all..learn customer service Read more
I go in for a donut at 7:45 one guy walks away from the Register henever returned & the racks empty. Maybe 3 flavors to choose... from so the guy from the drive thru area waited on me. I get 2 glazed donuts one guy is grabbing them for me & the guy who leftthe register screamed at him in a different language, I heard him say something about closed! They do not close until 9pm, it?snot my fault I come into an establishment 1 hour prior to close. How rude of the guy. Read more
This Dunkin? Donuts is very good when you order from the drive through. When you come inside, it?s a different story. I ordered... a bacon egg and cheese bagel without egg and the lady gave me a bacon egg and cheese bagel with EGG AND TWO STRANDS OF BACON. Itold her multiple times that I wanted it with no egg. Now I can?t eat breakfast and I?m so not going back today. Read more
Originally loved this place and their macchiato, but as of lately my coffee has been wrong everytime. When I address it with the... rude man at the window ,between 7 am and 730am, he tells me it IS what I ordered like he tasted it himself....like I don't knowthat my macchiato is NOT supposed to taste like hot chocolate. This has become THE worst dunkin donuts before 9am. I'm done withthis store location which sucks b/c this is the only one in route to work Read more
I have gone there pretty often and have blown off one particular employees bad attitude at drive thru because everyone else is... nice. I won?t be returning to this store for the fact that there were no trash cans outside for me to throw my Dunkin Donutscoffee cup from earlier away. When I asked if he had a trash can and if he could throw it away he rudely said NO. I then askedYou don?t have a trash can ? He said No I?ll just take an extra five min and go to a different store for now on . Read more
Complaint I just filed: I purchased a sweet bacon Sandwich, hash browns, and a Caramel Macchiato. When I received my drink I... told the cashier that it was way too sweet and if she could make it less sweet. She immediately said "Well..that's how it comes,caramel is sweet." (as if I was a complete idiot and didn't know that)! I replied to her that it was way too sweet and that Icould not drink it. She said again that is how the Macchiato comes. She then went on to ask me with a disgusting attitude "Doyou know how expensive this is?!" Bewildered, I replied "Yes, I order them from Starbucks all the time." She said it again as ifI was going to walk away with the cup of pancake syrup that I could not drink. I felt very disrespected in front of the workersand the customer that was sitting down nearby. I always go to that location and spend lots of money there. I do not appreciatebeing chided for not wanting it. I felt humiliated for being disrespected. Horrible franchisees! I won't return. My thingis..they are not the only location and why should I come here for substandard service and products? I am not required to spendmy money here and who are they to act like they are doing me a favor?! Read more
Owner is a grump. Shouldn't be in customer service. His family doesn't know English, so there is a huge language barrier. ... I've given them so many chances, because the are close by, and they never get my order correct. Their lattes taste like allmilk foam. Sometimes the milk is on the verge of sour. Their donuts are always stale. They have lost a customer! My changewas incorrect as well as my food!! Read more