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Reviews for Papa Johns Pizza in Middlesex, NJ

Aligulfam Malhi 1 year ago
1

I place the order online and never received the food I call the store no answer call the customer service they said it will take... 48 hours to resolve the issue .call the store no one was answering the phone for at least one hour when he finally answer thephone I told the manager I never received my food he said talk to door dash. Manager lakveer was Indian can?t speak Englishdidn?t apologize when I ask for his name he didn?t told me his name when I ask can I get your district manager name or number hesaid he don?t no but I find out from my resources. Anyways he hang up the. Phone on me I still didn?t get my food or money worsemanagement worse restaurant and worse customer service ever. I am going to the head the office on this guy tomorrow. Read more

Shahina Hossain 1 year ago
1

I had so many problems at this pizza store. Everything I order pizza at this place they always come more than hour late and the... pizza looks like it's more than a day old. Never order from this restaurant ever again. The pizza I like to eat from is fromChrones Pizza in Mountain Side New Jersey, they have really good pizzas there. Read more

Tiawanna Denis 1 year ago
1

Did NOT get what I ordered and the manager was very very rude!! He was rude to my daughter and I. Barely spoke English but... apparently I got what I ordered. I have not had their pizza in years and decided let?s go there because it was close to ourpool. Would never order from Middlesex, NJ again in life. Customer service is horrible and the pizza is worse!!!! Read more

James Kelly 1 year ago
1

I always have problems here. First time I ordered from them, they were over an hour late. The second time, they didn?t follow... the order directions and messed up our pizza. This location is the worst. Read more

Jamieson Byrd 1 year ago
1

Ordered a Philly Cheese Steak Pizza from work. Mostly, Papa John's always comes out perfect but this Middlesex location stay... delivering dried out and old looking pizza. Rarely satisfied by their service n will no longer be a customer. In the famouswords of Rick James, via Dave Chappelle: "Wish I had 2 more hands. I'd give them 4 thumbs down!!" Read more

patel samarth 2 years ago
1

I do not have any words to explain the bad customer service and how much is important to do staff training. I wrote the feedback... at 11:38pm,guy from the store called me at 11:45pm (who does that) and asked me what was the issue and i explained him. He hangup the phone with the sentence that "you need free pizza, that's why you are doing this". Sorry papa John's team but i was notexpecting call from anyone when i choose the best point of contact preference is via email,i was expecting this matter handleprofessionally. Read more

Shari Etienne 2 years ago
1

This location is trash! My husband and I ordered from this location. We waited over two hours for our order after the delivery... confirmation said it would take 30-40 minutes. When we finally received our order the food was cold!!!!!! I had to put it in theoven to get it to room temperature. I tried to call the location and NO ONE picked up the phone! This place is terrible and if Icould give them zero stars I would. This is the second time we ordered from here and this is the second time they delivered thepizza late and cold. Not to mention the first time we ordered they sent the wrong order. This place is terrible. Please stayaway. Read more

Amruta Deshpande 3 years ago
2

The online delivery was timely. Everything else was delicious except for the garlic parmesan bread sticks. They were burnt and... were dark brown/black in color. There were so dry from inside that we couldn't even it them. Had to throw out. Veryunfortunate!!! Read more