Reviews for Dunkin' in Middletown, CT
I put in an app order before I got there and it not even ready! The girl at the window was very snotty. I will not return to... this location again!!!! Read more
I only get dark roast coffee because the regular roast is too weak for me. So my favorite coffee is the Dunkin Midnight followed... by cold brew for ice coffees. Staff was friendly and helpful and my order was made correctly. I usually order ahead with my giftcard which I refill as needed, and pick up at drive-through. Usually pretty quick Read more
We love when Ben is working the window, he is so pleasant and has such a great personality. #Ben deserves a raise.
I ordered a macchiato, they shook it up. I drink mine separately, that's why I choose the macchiato. That's not the bad part, I... understand that people make mistakes, It was the insult to my intelligence that i didn't appreciate. They only gave me one wakeup wrap instead of eight. So while I waited on those, I asked if they could re-make my drink. They gave it back saying that themilk was causing the drink to mix itself. I get that drink from them often, and that NEVER happens. They handed me back the SAMEmixed drink. Unacceptable!! Read more
Been here 4x because it?s close to work and not one time has my order been right. Not once!! Lol. At $5.50 it matters to get... what you ordered but I?m the dumb one to give them 4 chances. No more. Read more
They are rude and leave your takeout food open for everyone to talk over. When I made the suggestion that they close the bag... the boy told me no they can?t do that. Even though 1/2 of my bags was closed. He just wanted a reason to say no then snarkedwith his nebulous friend. My croissant is dry with 1 drip of butter and my hash browns cold. Never coming here again the drivethru is usually a 30 minute wait anyway. Read more
This location is incredibly tiny and low staffed. During one of its busiest rushes they only had 1 cashier and the line was... almost going out the door. People literally had no where to move and the parking is a whole another issue. There are too fewspots and too little space to move around. Don't expect me to visit there again. Read more
Staff here always seem busy/overwhelmed, and yet some of the servers take the time to fix orders (even when the customer made... the mistake). Sometimes the wait is long, but the service here always impresses me. Read more